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You will manage an extensive ledger on a day-to-day basis to ensure maximum cash collection, whilst highlighting and managing potential financial risk to the business and contributing towards achieving financial targets and corporate objectives. This is the perfect role for someone who is used to having difficult conversations with customers over the phone. Being part of a well-established and successful team, you will be focused on managing current debt. Working to strict SLA’s and KPI’s, this role requires someone proactive, confident and thorough.
Job Responsibility:
Manage an extensive ledger on a day-to-day basis to ensure maximum cash collection
Highlight and manage potential financial risk to the business
Contribute towards achieving financial targets and corporate objectives
Have difficult conversations with customers over the phone
Manage current debt
Work to strict SLA’s and KPI’s
Requirements:
Experienced Credit Controller
Sage 200 experience
Previous experience within an office/call centre environment
Driven and keen interest in cash collection and debt reduction
KPI / results driven
Ability to multi-task
Advanced literacy and numeracy
Advanced IT skills
Resilience – able to have tough conversations
Ability to build rapport quickly
Ability to work under pressure to tight timescales
Ability to make clear decisions / think clearly when under pressure
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