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Robert Half Logo Robert Half · Finance

Accounts Receivable/Billing Specialist

United States, Grimes · Job Posted June 09, 2026
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Job Description

We are looking for an Accounts Receivable/Billing Specialist to join our client's team in Grimes, Iowa on a Contract basis or Temp to hire basis. This role is ideal for someone who enjoys balancing day-to-day receivables activities with direct customer support and issue resolution. The position will play an important part in keeping billing records accurate, processing payments efficiently, and helping improve overall order-to-cash performance.

Job Responsibility

  • Manage daily receipt activity by applying credit card payments and other customer remittances accurately and on time
  • Prepare customer refunds along with full or partial credit adjustments while ensuring supporting documentation is complete
  • Create, update, and review customer account records to maintain accurate master data and reduce downstream billing issues
  • Distribute invoices and account statements and perform manual billing tasks when standard processes do not apply
  • Research payment and invoicing concerns, identify root causes of discrepancies, and resolve issues in a timely manner
  • Work closely with internal teams to address disputes, support field partners, and improve the customer experience
  • Oversee incoming accounts receivable support requests and provide prompt, thorough follow-up to customers and stakeholders
  • Recommend and support process improvements aimed at lowering the frequency of credit memos and strengthening billing accuracy

Requirements

  • Experience supporting accounts receivable operations in a high-volume business environment
  • Working knowledge of cash application, billing support, and daily cash activity processing
  • Ability to handle commercial collections and customer account follow-up with professionalism and accuracy
  • Strong attention to detail when maintaining customer records, processing credits, and issuing refunds
  • Effective problem-solving skills with the ability to investigate discrepancies and coordinate resolutions across teams
  • Clear written and verbal communication skills for interacting with customers and internal business partners
  • Proficiency with standard business systems and spreadsheets used for receivables and payment tracking

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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