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As an Accounts Receivable Associate, you’ll own the billing and contract review process, assist with customer disputes, and be heavily involved in our Suitebilling implementation. You’ll work closely with the revenue, orders, and customer success teams to review each contract and determine the appropriate billing. You will also collaborate with collections to determine the best way to approach the client and then execute their plan to bring in the maximum amount of timely payments. Additionally, you’ll help create and implement new processes to improve our order-to-cash strategies.
Job Responsibility:
Effectively collaborate with internal partners to manage customer billing processes
Issuing invoices and credits in a timely manner while maintaining a high level of accuracy
Monitor customer account details for non-payments, invoicing disputes, and other irregularities
Research and resolve billing-related inquiries from customers
Assist with the implementation of Suitebilling and parallel system runs, including verifying accuracy and finding and reporting errors
Special projects and reporting as needed
Requirements:
4+ years of accounts receivable experience in a fast-paced high-growth environment, preferably in a SaaS company
Business or accounting-related degree or diploma
Accounting software experience, including the accounts receivables and cash modules
Meticulous attention to detail
Strong written and verbal communication skills
Intermediate Excel skills (lookups, pivots)
Ability to work independently and prioritize multiple projects effectively
Strong work ethic
takes the initiative and thinks creatively to get the job done
Experience working with software such as NetSuite SuiteBilling and Salesforce
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