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Upstream Rehabilitation, is looking for an Accounts Receivable (AR) Associate to join our team. Join the Upstream Rehabilitation team where your work makes a real impact! As an Accounts Receivable (AR) Associate, you will play a key role in ensuring timely and accurate reimbursement for aged accounts. Your efforts help keep our operations running smoothly and support our mission to inspire and empower the lives we touch.
Job Responsibility:
Manage and resolve unpaid accounts with precision and professionalism
Drive results by meeting productivity standards while reducing outstanding AR balances
Verify payments for accuracy and completeness, and correct account discrepancies (e.g., payer verification, resolving overlaps, reviewing EOBs, processing adjustments or transfers)
Document all actions and account reviews thoroughly and accurately
Identify and report errors, compliance issues and trends to your leader
Stay informed on state billing rules, guidelines, and statue of limitations
Provide exception support to internal and external customers
Handle escalated accounts promptly and report findings as required
Other projects and duties as assigned
Requirements:
High School diploma or equivalent experience
At least one year of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment
Exceptional communication skills, including oral and written
Strong organizational and time management skills
Strong attention to detail, and capacity to multitask effectively
Proven ability to identify and resolve problems in a timely manner
Proficiency in Microsoft Office Suite or similar software applications
Nice to have:
Three plus years of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment
Experience identifying processes and recommending solutions
What we offer:
Annual paid Charity Day to give back to a cause meaningful to you
100% employer paid medical health insurance premium option available
Dental and Vision insurance
401(k) with company match
Generous PTO and paid holidays
Supportive team and leadership invested in your success