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Our client in the Greater Danbury area is seeking an experienced Accounts Receivable Specialist for a contract assignment. The ideal candidate will be comfortable managing billing, cash application, and general AR functions while maintaining a high level of accuracy and customer service. We are partnering with a company in the Greater Danbury area to identify a Collections Specialist for a contract engagement. This role is best suited for a professional with 3+ years of collections experience who can effectively manage customer accounts, follow up on outstanding balances, and support healthy cash flow.
Job Responsibility
Prepare and issue customer invoices in a timely manner
Post and apply incoming payments, including ACH, wire, check, and credit card transactions
Reconcile customer accounts and investigate discrepancies
Assist with account maintenance, billing adjustments, and credit memos
Monitor outstanding balances and support collection efforts as needed
Maintain accurate customer records and documentation
Support month-end close and AR reporting activities
Review aging reports and prioritize past-due accounts
Contact customers regarding overdue balances by phone and email
Research and resolve billing and payment discrepancies
Document all collection activity and maintain accurate account notes
Collaborate with internal departments to resolve issues affecting payment
Negotiate payment plans when appropriate
Assist with collections reporting and account analysis
Requirements
Prior accounts receivable experience required
Experience with billing and cash applications required
Strong analytical and problem-solving skills
Proficiency in Excel and accounting systems
Excellent communication and follow-up skills
3+ years of collections experience
Strong understanding of accounts receivable and collections processes