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Progress the Escalation/Notice of Cancellation process
Analysis of risks at Velonetic and progress resolution
Strong liaison with internal and external stakeholders
Active management of internal and external queries
Assist in managing the current debt along with backlog of legacy debt
Assist in driving process improvement
Assist in the development of the department, creating a high level of trust and respect within the business
Maximise our cash flow through the resolution of queries and the maintenance of strong relationships
Analyse and report on various projects within the scope of Open Market debt
Create awareness within the business to prevent the renewal of premiums and issue of claims against unpaid premiums
Identify the issues which prevent signings and progress movement internally
Liaise with Davies and support the pro-active and swift collection of payments
Preparation of any reporting requirements for the Open Market Senior Credit Control Manager
Ensure that appropriate standards complied with
Use business knowledge and understanding of credit control processes to propose improvements and enhancements as appropriate
Support new functionality User Acceptance Testing (UAT) as required
Develop meaningful and strong working relationships with Business Partners, Brokers and key stakeholders across the Group
Adopt the Beazley culture of being Bold, Striving for Better, Doing the Right Thing. Contribute to building an internal environment of teamwork that promotes a positive brand image to our external customers
Ensure that you uphold the Beazley principle of Treating Customers Fairly and Conduct
Requirements:
Experience and knowledge of insurance processes essential
Credit Control/collection experience in the London Insurance Markets essential
Experienced and knowledgeable regarding Lloyd's of London
Experience and knowledgeable regarding Velonetic processes and platforms including: Lloyd’s Account Enquiry, IMR Platform, Tracker
Educated to minimum A level or equivalent
Accurate and numerate
Strong Excel and reconciliation skills
Meticulous, analytical, strong attention to detail
Able to handle large amounts of data whilst maintaining accuracy and quality
The ability to manage time, meet deadlines and prioritise
Strong communicator, able to communicate effectively both verbally and in writing with internal and external stakeholders
Self-motivated, able to work on own initiative and use problem solving skills to proactively resolve issues
Ability to work independently
Familiar with Blueprint Two Digital Platform concept
Familiar with accounting principles
Advanced knowledge of Excel
Computer skills – good working knowledge of MS Office service suite
Outcome focused
self-motivated and enthusiastic
Professional approach to successfully interact with internal service company teams (underwriters, underwriting assistants, business managers and finance) as well as external contacts, in particular brokers and partners
Ability and willingness to roll up sleeves and get involved in detail
Ability to interact with individuals at all levels of the company