Accounts Receivable Analyst

• Review customer accounts regularly to identify overdue balances, payment delays, and other account concerns requiring follow-up
• Provide statements, invoice copies, and related account documentation to help customers address outstanding amounts
• Handle daily deduction activity by researching items, confirming validity, and coordinating disputes when needed
• Partner with Sales and Trade Management teams to resolve client account issues and reduce recurring deduction problems
• Prepare and organize supporting records for reconciliation, validation, dispute management, and audit requests
• Process customer receipts through approved banking channels, including wires, credit cards, checks, and other accepted payment methods
• Reconcile accounts on a weekly and monthly basis, investigate variances, and resolve mismatches between payments and invoicing
• Support cash application activities, maintain recovery timelines, and document collection efforts and account updates
• Analyze aging reports to identify risk trends, recommend process improvements, and assist leadership with special projects and ad hoc requests

• Experience in accounts receivable, including commercial collections, cash application, billing support, cash activity, and deduction management
• Ability to assess account issues logically, make sound decisions, and drive timely resolution of payment discrepancies
• Strong written and verbal communication skills with the professionalism to work effectively with customers, vendors, and internal teams
• High level of accuracy, confidentiality, and organization with the ability to manage multiple deadlines in a fast-paced setting
• Proficiency with Microsoft Excel, including spreadsheet editing, pivot tables, and VLOOKUP functions
• Comfortable prioritizing work independently, adapting to changing demands, and supporting month-end or year-end close activities
• Strong mathematical aptitude, negotiation skills, and the ability to handle challenging situations with professionalism

Experience with Oracle, Demantra, or similar ERP and database tools

• medical, vision, dental, life and disability insurance
• 401(k) plan