Accounts Receivable Analyst Job at Robert Half (Concord)

Accounts Receivable Analyst

Robert Half

Location:
United States , Concord

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for an Accounts Receivable Analyst to join a service-focused organization in Concord, California on a contract basis with the potential for a permanent position. In this role, you will oversee a portfolio of enterprise customer accounts, drive timely payment activity, and partner across teams to resolve billing and payment issues efficiently. This position is ideal for someone who combines strong collections expertise with a customer-centered approach and the ability to manage complex account activity in a fast-moving environment.

Job Responsibility:

Manage a designated group of enterprise accounts receivable balances, tracking payment status and taking proactive steps to improve collection results
Conduct day-to-day commercial collections activities, including customer outreach, follow-up on overdue balances, and coordination of account resolution efforts
Investigate payment delays by identifying underlying issues and working with internal teams and customers to remove barriers to prompt remittance
Reconcile detailed customer account activity, resolve discrepancies, and ensure account records accurately reflect invoicing, cash activity, and adjustments
Prepare and support customer-specific billing requests while addressing questions related to invoices, refunds, disputes, and account corrections
Build productive working relationships with sales teams, customer support, branch personnel, and external customers to support efficient issue resolution and a positive service experience
Negotiate practical payment arrangements when needed, including structured payment plans or settlements that align with company guidelines
Assist customers with payment portal access and alternative payment options to help accelerate collections and improve ease of payment
Maintain accurate documentation in internal systems to support collection efforts, customer communications, and account status reporting
Contribute to additional projects and operational assignments as business needs require

Requirements:

Experience managing accounts receivable portfolios, preferably involving enterprise or commercial customer accounts
Working knowledge of collections, billing support, cash applications, and account reconciliation processes
Ability to analyze account issues, research discrepancies, and resolve disputes in a timely and detail-oriented manner
Strong customer service skills with the ability to communicate effectively across internal departments and external client contacts
Proven ability to reduce delinquent balances through organized follow-up and solution-oriented account management
Comfortable working in a fast-paced, performance-driven environment with shifting priorities
Proficiency in maintaining accurate account documentation and using systems to track collection activity and customer data

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
May 10, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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