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Accounts Receivable Analyst

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Encore Global

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Location:
United States , Schiller Park

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Category:
Finance

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Contract Type:
Not provided

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Salary:

18.93 - 24.60 USD / Hour
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Job Description:

Under general supervision, the Accounts Receivable Analyst will collect money on customer accounts, provide customer service support in regard to account reconciliation for accounts across several Encore divisions. This position will also offer service to our internal and external customers to expedite payment on overdue invoices and special projects as assigned.

Job Responsibility:

  • Responsible for all collection efforts for trade receivables including contacting customers and field operations
  • Act as a liaison between Encore and the customer to resolve receivable matters and disputes
  • Provide support to field offices for customer accounts related activities
  • Provide recommendation on payment plans for customers as needed
  • Perform in depth account reconciliations for customer accounts as a result of billing, payments, credit memo, or other adjustments
  • Processing customer refunds as required
  • Determine, justify and create credit/debit memos and write off adjustments
  • Payment applications and payment noting
  • Share the responsibility along with other analysts in responding timely to statement inquiries and other questions on the Encore Accounts Receivable master phone line
  • Establish and maintain strong working relationships with other Encore departments and team members by providing outstanding customer service and responsiveness to all inquiries
  • Perform consolidated account summaries to include pulling data from multiple locations and consolidation reporting
  • Projects include audit support, month end tasks and other duties as assigned
  • Third party collections monitoring

Requirements:

  • 2+ years of business experience with collections experience preferred
  • College degree in Finance or Accounting desired
  • Excellent verbal skills, including negotiation skills
  • Robust analytical and interpersonal skills
  • Must have an affinity for numbers
  • Must be able to work independently and as part of a team
  • Strong working knowledge of Microsoft Excel and Word

Nice to have:

  • Oracle and Highradius experience a plus
  • NACM certification a plus
What we offer:
  • Comprehensive insurance options
  • Generous PTO
  • Company-matching 401(k)

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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