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The Accounts Receivable Agent is responsible for maintaining accurate and timely processing of all billing and collections for Dellshire Resort. This position ensures that all invoices are properly prepared, verified, and distributed while maintaining strong relationships with guests, clients, and internal departments. The Accounts Receivable Agent plays a key role in safeguarding the resort’s financial integrity through accuracy, follow-up, and exceptional attention to detail.
Job Responsibility:
Prepare and issue invoices for group accounts, events, and direct billing clients in accordance with resort policies
Review and verify billing information for accuracy, including rates, taxes, and supporting documentation
Post payments to the correct accounts and reconcile discrepancies
Monitor aging reports and follow up on outstanding balances to ensure timely collections
Communicate professionally with guests, clients, and internal departments regarding billing inquiries or adjustments
Coordinate with Sales, Events, and Front Office teams to ensure accurate billing of group and banquet accounts
Maintain organized and secure records of invoices, payment confirmations, and correspondence
Assist with month-end closing processes, revenue reconciliations, and financial reporting as directed by the Director of Finance
Ensure compliance with financial policies, internal controls, and accounting standards
Support the Finance Department with administrative tasks and special projects as needed
Requirements:
Associate’s degree in accounting, Finance, or related field preferred
Previous experience in accounts receivable, billing, or hospitality accounting required
Strong understanding of accounting principles and internal control procedures
Experience with PMS and POS systems (e.g., Opera, Micros, or similar) and accounting software
Proficiency in Microsoft Excel, Outlook, and Word
Strong communication, customer service, and problem-solving skills
High attention to detail, accuracy, and organizational ability