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We are looking for a detail-oriented Accounts Receivable Administrator to join our team in Grand Rapids, Michigan. In this role, you will manage customer accounts, resolve discrepancies, and ensure timely collections to support the financial health of the organization. This position requires a proactive approach to monitoring accounts and collaborating with internal teams to maintain effective relationships and achieve departmental goals.
Job Responsibility:
Maintain assigned customer accounts by addressing discrepancies and resolving outstanding issues
Investigate and dispute short payments to ensure accurate account balances
Monitor customer accounts and portals regularly to identify and resolve potential issues before invoices become overdue
Communicate effectively with the sales team to address account concerns and ensure timely follow-ups
Manage accounts on hold by adding or removing holds as necessary and providing updates
Foster strong working relationships with dealers, sales teams, and customer service departments
Collaborate with sales and senior management to expedite collections when needed
Meet established department goals and activity metrics to drive performance
Provide requested documentation, including invoices, credit memos, and statements, as needed
Analyze credit data and financial statements to assess risk and prepare comprehensive reports
Requirements:
Minimum of 3 years of experience in a high-volume Accounts Receivable or Finance department
High School Diploma or equivalent education
Proficiency in Microsoft Office and familiarity with systems similar to Oracle
Strong ability to manage multiple priorities efficiently and effectively
Solid experience in accounts receivable processes, including collections and cash applications
Demonstrated ability to analyze credit and financial data with accuracy
Excellent communication and interpersonal skills for collaborating across departments