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The Accounts Receivable Adjustments Specialist will process branch requests to reconcile transactions. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America. Candidates for this position must meet Associa's credit requirements.
Job Responsibility:
Work with branch and customer service to resolve and correct missing/misapplied payments
Able to review and explain account activity
Able to identify account discrepancies
Process adjustments to owner accounts as approved by Community Association Manager
Receive notices from bank and enter adjustments related to NSF, Stop Payment and Closed accounts
Enter reimbursable charges as necessary
Enter balance forward for new accounts
Generate appropriate communications to homeowners following activity completion
High volume workflow management
Refunds
Correcting misapplied payments
Waive and charge fees
Uploading Excel File
Email communication
Setup ACH data
Requirements:
Knowledge of assessing credit on receivables
Knowledge of accounting principles, practices, and procedures (US GAAP)
High School Diploma or GED Required
0 – 3 years of directly related or closely related experience
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
Knowledge of conflict resolution techniques at a proficient level
Professional communication skills (phone, interpersonal, written, verbal, etc.)
Self-motivated, proactive, detail oriented and a team player
Time management and time critical prioritization skills