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We are looking for an experienced Accounts Payable Supervisor/Manager to lead merchandise payables operations. This role oversees daily invoice processing, strengthens controls around purchase order activity, and supports timely, accurate payment handling across a high-volume environment. The ideal candidate brings leadership experience, strong analytical skills, and the ability to partner effectively with cross-functional teams while driving process efficiency and accountability.
Job Responsibility
Lead and support a team of 4 to 6 accounts payable team members responsible for merchandise-related transactions, setting clear expectations for accuracy, timeliness, and service quality
Review daily workflow and exception activity to ensure payment discounts are captured when available and unresolved items are addressed within established timelines
Apply strong knowledge of purchase order matching and invoice handling to identify control gaps and recommend practical process improvements
Partner with internal departments to investigate payment discrepancies, resolve invoice issues, and maintain smooth coordination across business functions
Monitor how effectively the team uses current systems and tools, and organize coaching or training when performance gaps or learning needs are identified
Guide the adoption and ongoing use of automation solutions that improve merchandise processing efficiency, including enhancements to existing platforms and future tools
Track operational metrics and key performance indicators for the merchandise accounts payable function, and share trends and insights with both team members and leadership
Provide hands-on support with high invoice volume and complex exception resolution while mentoring staff to strengthen technical capability and overall performance
Contribute to audit readiness by preparing documentation, supporting annual audit activities, and reinforcing adherence to company policies and quality standards
Requirements
Bachelor’s degree in Accounting, Finance, or a related field, or equivalent practical experience with at least 5 years in accounts payable, including experience in a similar leadership capacity
Demonstrated background in accounts payable operations, including invoice coding, payment processing, check runs, and ACH transactions
Working knowledge of purchase orders, invoice matching, discrepancy research, and purchase price variance review
Experience supervising or mentoring staff, with the ability to manage workload, develop team performance, and promote accountability
Familiarity with KPI reporting and the use of metrics to evaluate productivity, accuracy, and process effectiveness
Understanding of internal controls and compliance expectations within a finance or shared services environment
Strong communication and problem-solving skills with the ability to collaborate across departments and handle escalated payment issues effectively