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You will be a part of Accounts Payable Team providing services for multiple European countries. The purpose of this role is to continuously provide High Quality processing to achieve maximum Customer Satisfaction within the specified Performance Level Agreements (PLAs). Responsible for execution of invoices and expense claims processing, audit, reconciliation and reporting as per Standard Operating Procedures. Contribute to process efficiency by undergoing various trainings within and outside process.
Job Responsibility:
Consistently deliver as per Performance Level Agreement and business requirements, adhere to HSBC policies/procedures
Engaging in multiple activities across Accounts Payable module including invoices, credit notes, employee’s expense claims processing as well as Third Party data maintenance (set-ups/amendments) in an accurate and timely manner
Processing payments in a relevant system
Deal with internal and external queries via phone or email with a timely resolution, act as first escalation point for complex queries
Establish and maintain effective relationship with customer business areas and identify areas of improvements in service
Highlight problematic/ineffective areas and take initiative to suggest ideas to change or improve processes
Actively participate in monthly reconciliation of AP owned accounts including proactive approach to act upon aged/outstanding items
Assist line manager/supervisor and team with managing day-to-day operations showing active support by involvement in new projects/change implementation or reporting as well as deliver support/trainings for AP new joiners during onboarding process
Requirements:
Knowledge of general accounting principles as a must
Experience in Accounts Payables and/or Payment’s processing would be required
Knowledge of English minimum B2 level
Finance knowledge as an asset
Advance in the use of MS office tools skills including Word and Excel as well as in data management
Pro-active approach and ‘can do’ attitude
Ability to multitask with attention to detail and accuracy
Nice to have:
Finance knowledge
Advance in the use of MS office tools skills including Word and Excel
Pro-active approach
Ability to multitask
What we offer:
Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
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