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The Accounts Payable Cash Management Supervisor is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America. Candidates for this position must meet Associa's credit requirements.
Job Responsibility:
Manage the workload for multiple critical cash management queues. Ensuring that we maintain our SLA
Manage a team of 10-11 individual contributors, providing monthly feedback to them and reporting on performance
Ensure invoices approved for the payment review queue are reviewed for funding and approved daily, before payment processing deadlines
Validate ACH files are successfully processed each day while ensuring any positive pay exceptions are cleared prior to bank cut-off times
Work with internal teams on resolving escalated cash balance discrepancies that are preventing invoices from being paid
Analyze and provide weekly low fund reports to all branches for assigned associations
Provide strong customer service to branches with concise and accurate information while developing and maintaining strong relationships with internal and external business partners
Participate in projects to increase departmental efficiency and identify process improvement opportunities in both procedures and systems
Research AP escalations due to payment issues and identify the resolution to ensure timely and accurate payments
Provide ongoing training for new and existing team members
Manage the Association Credit Card program
Manage the quality assurance process for our AP processing teams
Other duties as assigned
Requirements:
High school diploma or equivalent required
Associate’s degree or equivalent experience preferred
5 or more years of accounts payable and/or cash management experience
Ability to evaluate, analyze, and prioritize data in various forms and formats
Knowledge and skilled in proper accounting principles, practices, and procedures
Able to accurately perform calculations and analysis
Ability to work both independently and in a team setting
flexible and adaptable in a fast-paced and changing environment
Excellent written and verbal communication skills
Strong problem-solving skills with acute attention to detail and ability to meet deadlines
Proficiency in Microsoft Office Word, Excel, Outlook, and alphanumeric data entry
Nice to have:
Understanding of, or experience in, the Community Association Management Industry
Experience with automated AP workflows and modules
Banking experience with positive pay and ACH file processing