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Accounts Payable Associate I

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Location:
United States

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Category:
Finance

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Contract Type:
Not provided

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Salary:

17.50 - 25.35 USD / Hour
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Job Description:

The Accounts Payable Associate (Claims Adjudication Associate) facilitates proactive positive relationships with providers. Placing emphasis on resolution of issues that prevent accurate payment of provider invoices, while ensuring provider expenses are matched with carrier revenues.

Job Responsibility:

  • Review system documents to ensure accurate and timely processing of provider invoices for payment
  • Attention to detail with the ability to review and analyze invoices, Single Rate Agreement’s, contracts and documents to appropriately process payments
  • Work with operations team to correct purchase orders (PO’s) and align them with authorizations from carriers, and services rendered and billed by the provider
  • Work with the network to ensure problems are resolved quickly and efficiently
  • Research and communicate via email and/or telephone with providers on additional items required to process invoices for payments (Notes, corrected invoice, Purchase Order)
  • Research and resolve short payments and communicate findings to provider while processing additional payments when justified
  • Resolve inquiries and escalations from assigned providers
  • Proper review of billings to carrier to avoid potential revenue impacts
  • Build and maintain a partnership with the providers
  • Initiate and or facilitate calls with the providers
  • Provider Satisfaction
  • Perform detailed reviews/audits of all documentation supporting payments for appeals in accordance with Company policies and procedures
  • Ensure that invoices and other payment requests are data-entered into system under the appropriate “payor” entity
  • Work with Procurement/Sourcing buyers to resolve authorization related issues
  • Troubleshoot customer problems, identifies the root cause of the problem
  • Participate in and support process improvement and system enhancement projects
  • A strong ability to analyze documents, invoices, contracts in regard to payments
  • Tracks and documents inbound requests and ensures proper notation of problems or issues
  • Enforce Accounts Payable Customer Support processes and protocols
  • Other duties as assigned

Requirements:

  • High school diploma or General Educational Development (G.E.D.)
  • Microsoft Word, Excel, Outlook skills required – Must Pass Intermediate Excel Test
  • Excellent oral and written communication skills required
  • Must be detail oriented and have the ability to multi-task
  • Must be able to follow instructions, prioritize and meet deadlines
  • Must have strong problem solving and critical thinking skills
  • Must have excellent research skills
  • Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
  • Ability to work both independently and in a team environment
  • Demonstrate our core values of Think Big, Go Fast, Deliver Awe, and Win Together

Nice to have:

  • Experience using medical claims software systems a plus
  • Experience with medical accounting or insurance a plus
What we offer:
  • Remote Work: We are a remote-first company
  • Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
  • Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
  • 401(k) matching program
  • and company-paid life insurance and short and long-term disability coverage
  • Supportive Services: Colleague Assistance Program that provides free counseling and financial services
  • One Call Foundation provides colleagues financial assistance during times of unexpected hardships

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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