Accounts Executive, Income Audit

• Audit paperwork from all revenue centers within the hotel, ensuring accuracy and compliance with Four Seasons' Internal Controls and local hotel policies
• Verify, record, and post accurate departmental revenues
• Monitor and record all house account meals and entertainment expenses, reporting non-compliance issues
• Reconcile income against respective ledger balances in the PMS system (guest ledger, city ledger, and deposit ledger), address discrepancies promptly, and escalate unresolved issues
• Verify credit card settlements and transmissions, ensuring alignment with bank receipts and tracing outstanding balances for future receipt
• Maintain daily updates to credit card reconciliations, ensuring they align with transmissions and receipts while adhering to strict data security protocols
• Conduct monthly balance sheet reconciliations to confirm that balances align with the outstanding credit card balance per the reconciliations
• Ensure post-departure allowances are properly documented, approved as per local policy, and included in the SR-5 report
• Regularly review General Ledger accounts for Room, Food & Beverage, Amusement, and General Sales and Value Added Taxes, preparing a monthly summary of activity
• Collaborate with the Director of Finance to approve the summary, comparing taxable revenue on the monthly P&L statement to the liability balance at month-end, and resolve any discrepancies
• Safeguard the hotel’s assets by reviewing credits issued by the Rooms and Food & Beverage Division, ensuring they serve a valid business purpose and have proper managerial approval
• Analyze daily void reports from the hotel’s F&B POS system to verify proper inventory control within the Food & Beverage department
• Monitor the sale and redemption of hotel gift cards, accurately tracking and calculating the hotel’s liability
• Collaborate with other functions within the Accounting Department to ensure the seamless processing of paperwork to Income Audit
• Follow up with any inconsistencies/discrepancies in paperwork that deviate from Internal Controls to with the relevant departments
• Support guest inquiries directed to the Accounting Department, including handling folio requests, credit card inquiries, and information requests from other hotel departments

• Diploma in Accounting or recognized professional accounting qualifications
• Prior experience in hospitality finance is advantageous but not essential
• Strong attention to detail with a structured and analytical mindset
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• A proactive, curious approach with a desire to understand the business beyond the numbers
• Strong interpersonal and communication skills, with the ability to collaborate across teams
• A commitment to continuous learning and professional growth

Prior experience in hospitality finance is advantageous but not essential

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant