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Accounts Director is responsible for business generation as it relates to prospecting and securing individual corporate accounts on behalf of the hotel in accordance with the goals and strategies outlined in the annual Marketing Plan and in concert with WSO effort. Position is also responsible for soliciting and securing business from key travel industry sources. CTISMs are accountable for ensuring quotas and goals are met and to ensure that direct sales activities are focused on generating the highest possible RevPar for the overall hotel’s success. This position requires a high degree on independent judgement and discretion on decision making.
Job Responsibility:
Solicit, confirm and service travel agent, wholesale, negotiate and transient accounts including negotiating rates and confirming contracts
Identify and create target accounts or agencies
Utilize arrival reports, Hotelligence, Opera business intelligence, Book of Lists, Hoover’s Lists, etc, to solicit and secure business
Use company wide programs, sales developments, prospecting projects, WSO customer events and reporting for individual business development
Follow up on all business inquiries and leads and qualify business
Impact corporate sales production
Create and execute account plans for top 20 accounts and make recommendations re: pricing, yield management, room night production, sales activities, etc
Achieve monthly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment
Create a targeted RFP hit list to communicate to WSOCTISMs in advance of RFP season
Manage annual RFP process for each individual targeted account
Uncover potential P2Pleads on behalf of sister properties and the company
Requirements:
Reading, writing and oral proficiency in the required language
Good personal & professional references
Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Delphi, Internet and Opera
College Degree – 4 years or equivalent experience
Luxury hotel Sales preferred (minimum of 3 years) or 3 – 5 or operational hotel experience
Proven sales track record a plus
Nice to have:
Proven sales track record a plus
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
An opportunity to build a life-long career with global potential and a real sense of pride in work well done