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Accounts Director

China, Shanghai · Job Posted January 19, 2026
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Job Description

Accounts Director is responsible for business generation as it relates to prospecting and securing individual corporate accounts on behalf of the hotel in accordance with the goals and strategies outlined in the annual Marketing Plan and in concert with WSO effort. Position is also responsible for soliciting and securing business from key travel industry sources. CTISMs are accountable for ensuring quotas and goals are met and to ensure that direct sales activities are focused on generating the highest possible RevPar for the overall hotel’s success. This position requires a high degree on independent judgement and discretion on decision making.

Job Responsibility

  • Solicit, confirm and service travel agent, wholesale, negotiate and transient accounts including negotiating rates and confirming contracts
  • Identify and create target accounts or agencies
  • Utilize arrival reports, Hotelligence, Opera business intelligence, Book of Lists, Hoover’s Lists, etc, to solicit and secure business
  • Use company wide programs, sales developments, prospecting projects, WSO customer events and reporting for individual business development
  • Follow up on all business inquiries and leads and qualify business
  • Impact corporate sales production
  • Create and execute account plans for top 20 accounts and make recommendations re: pricing, yield management, room night production, sales activities, etc
  • Achieve monthly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment
  • Create a targeted RFP hit list to communicate to WSOCTISMs in advance of RFP season
  • Manage annual RFP process for each individual targeted account
  • Uncover potential P2Pleads on behalf of sister properties and the company

Requirements

  • Reading, writing and oral proficiency in the required language
  • Good personal & professional references
  • Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Delphi, Internet and Opera
  • College Degree – 4 years or equivalent experience
  • Luxury hotel Sales preferred (minimum of 3 years) or 3 – 5 or operational hotel experience
  • Proven sales track record a plus

Nice to have

Proven sales track record a plus

What we offer

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • An opportunity to build a life-long career with global potential and a real sense of pride in work well done

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