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We have an exciting opportunity for you to join a progressive and friendly company as an Accounts Administrator. This is a full time role in Dover, working Monday - Friday, 8:30am - 5pm, you will be paid between £26,000 to £28,000 depending on experience + 10% bonus based on your individual and company performance.
Job Responsibility
Create and issue customer invoices in line with individual requirements and strict deadlines
Upload invoices to customer portals as required
Monitor customer payments and escalate overdue balances to management when necessary
Communicate with sales and operations teams via email and phone to resolve billing and payment queries
Assist in improving processes and supporting automation initiatives to enhance efficiency
Monitor and manage fuel surcharges
Support annual and ad-hoc audit requests
Process customer credit requests by collecting required financial information, including credit reports and references
Forward completed credit documentation to the Credit Manager in accordance with Credit Department policies
Assist the allocation team by providing accurate allocation details
Perform additional duties as assigned
Requirements
Strong mathematical and numerical skills
Customer service experience preferred
High level of accuracy and attention to detail
Ability to work effectively in a fast-paced, deadline-driven environment