Accounts Administrator (Patient Billings)

• Efficiently process incoming payments via EFT, BPAY, Credit Card, and Cheque
• Accurately receipt and allocate payments against invoices across multiple debtor systems
• Perform daily reconciliations of payments against bank statements and remittance advice to ensure ledger accuracy
• Investigate and resolve complex ledger discrepancies, including short payments, over-payments, and missing references
• Conduct deep-dive investigations into unapplied or unidentified payments to ensure timely resolution
• Professionally assist patients and their families with account-related queries via phone and email
• Action accounts in credit and facilitate the processing of authorised refunds

• Experience in a Public or Private Hospital (Finance/Cashiering), Medical Imaging, or Pathology accounts department is essential
• Proficiency in large-scale ERP systems and a robust understanding of the Medicare/Health Fund landscape
• A proven track record of handling high-volume transactions with zero-error tolerance
• Ability to handle sensitive financial inquiries from patients with empathy and professional clarity

Accounting / Finance Qualification to be highly regarded

• 13% Super
• 17.5% Leave Loading
• Up to $18,850 tax-free to increase your take-home pay
• After an initial training period, enjoy a balanced 2/2 hybrid model (2 days in-office, 2 days WFH)