Accounting Support Ticketing Finance Job at FIFA (Zurich)

Accounts Payable Specialist

As a Accounts Payable Specialist you will join the Finance Operations team and t...

Location

Portugal , Lisbon

Salary:

Not provided

Powerdot

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Economics, Accounting or equivalent
Minimum 3 years’ experience in a similar role – ideally within a Shared Services Centre, multi-location / multi-jurisdiction Europe context
Solid knowledge of best-practice AP operations and full end-to-end process understanding
Experience with VAT across multiple jurisdictions would be a strong plus
Familiarity with OCR (optical character recognition) or automated invoice scanning tools integrated with ERP systems
Comfortable working within a ticket-based workflow (e.g., Jira) or similar service-desk platform
Excellent written and spoken English communication skills
additional languages (French, Spanish, or Polish) are highly valued
Strong Excel skills, including the ability to design and maintain automated spreadsheet models (e.g., structured templates, dynamic dashboards) to support the end-to-end AP function, are highly valued
Proven hands-on experience working with major ERP systems (e.g. SAP or Microsoft Dynamics 365 Business Central) within the accounts payable domain – including invoice posting, supplier master data setup, payment processing, inter-entity integrations, and month-end AP close routines. Experience in configuring or supporting AP workflows, automation modules, and reporting within these systems is a significant advantage

Job Responsibility

Manage the end-to-end accounts payable process: receive invoices from multiple supplier channels, register them in accordance with group accounting policies and local fiscal/regulatory rules
Ensure timely and accurate registration of employee expense claims and reimbursements (including travel expense and corporate credit‐card transactions)
Execute payment postings and match allocations to relevant invoices
Maintain supplier master data: verify and update supplier information and bank details, ensure compliance with group policies and local jurisdiction requirements
Reconcile supplier statements, proactively identify and investigate discrepancies or unresolved issues
Monitor invoice approval workflows, track outstanding invoices or payments, and drive resolution of root causes
Review existing AP processes, identify improvement opportunities, and support/track key OKRs and KPIs
Assist with month-end close activities: cut-off, review of pending items, vendor G/L reconciliation, and reporting
Actively participate in AP projects (e.g., automation, process standardisation, system enhancements) and collaborate cross-functionally

What we offer

Private health insurance coverage
Gym membership to help you stay active
Flexible working hours: you own your time
Annual offsite where we celebrate the year’s achievements and spend quality time together
Regular team-building events with your local teammates
English Training as English is our language used to connect with all markets and teams
Free office snacks and unlimited coffee & Meal allowance for every worked day
Special discounts for charging your electric vehicle

Fulltime

Client Support Coordinator

As a Client Support Coordinator, you will play a crucial role in ensuring that c...

Location

United Kingdom , Exeter

Salary:

26000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in delivering excellent customer care, preferably in a bank / finance setting
Education A Levels or equivalent
Ability to provide a high level of client service
Strong numeracy, literacy, and computer skills
Knowledge of savings, banking, or financial services is desirable
Previous experience in a client-facing role within the financial sector preferred but not essential
Ability to work effectively within a team environment
Excellent verbal and written communication skills
Strong organisational and time management skills
Ability to maintain confidentiality and exercise discretion

Job Responsibility

Handle incoming calls and respond to internal and external client inquiries related to account balances, statements, and transactions
Obtain remitting details for processing and complete FX deal tickets as needed
Process internal transfers and ensure all payment process requirements are met
Address card-related queries, including activation requests, PIN reminders, and unauthorised card transactions
Handle client payment requests, ensuring adherence to company procedures
Provide support for Online Banking and Mobile App queries, password resets, and online payment verifications
Assist with cheque queries, stop cheque requests, and standing order and direct debit inquiries
Manage amendments to static data, including address changes
Process other requests such as audit letters and tax certificates
Maintain client records, ensuring efficient archiving and filing

What we offer

Competitive salary
Pension and holiday allowance
Private health cover
Discretionary bonuses
Progression opportunities

Fulltime

Payroll Specialist

Oversee end-to-end payroll activities, ensuring accuracy, compliance, and timely...

Location

Chile

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in HR, Finance, Accounting, Business Administration, or a related field
3+ years of experience in payroll processing or a similar role
Strong knowledge of labor laws, tax regulations, and internal payroll policies
Proficient in payroll systems and data management tools
Experience with payroll reconciliations, reporting, and supporting audits
High attention to detail and accuracy in payroll processing
Excellent communication skills

Job Responsibility

Managing end-to-end payroll processes, including regular cycles, adjustments, and terminations
Updating employee records in the payroll system, including salaries, deductions, tax info, and benefits
Supporting year-end processes, including tax form issuance, reconciliations, and filings
Performing payroll reconciliations and preparing reports for audits and financial reviews
Ensuring payroll compliance with labor laws, tax codes, and internal policies
Responding to payroll-related queries from employees and managers via ticketing system
Collaborating with HR and Finance to align on payroll inputs, reporting needs, and process improvements
Preparing payroll tax filings and statutory contributions in line with local and international regulations
Contributing to system updates, testing, and enhancing payroll processes for efficiency and accuracy

What we offer

Competitive remuneration package
Ticket Restaurant Card
Group Health Insurance Plan

Fulltime

Customer Support Manager

As a Customer Support Manager at Campfire, you will be a frontline champion for ...

Location

United States , San Francisco

Salary:

100000.00 - 140000.00 USD / Year

Campfire

Expiration Date

Until further notice

Requirements

3+ years of experience in accounting, audit, finance, or customer-facing SaaS roles (Support, Implementation, CS, Account Management)
Strong technical aptitude and ability to quickly learn new software platforms
Comfort troubleshooting accounting data, financial workflows, and system integrations
Bachelor’s degree or equivalent practical experience
Customer-first mindset with strong empathy and ownership
Highly organized with excellent attention to detail
Comfortable managing multiple priorities in a fast-paced environment
Clear, thoughtful communicator with strong written and verbal skills
Growth mindset with interest in mentoring and future leadership development

Job Responsibility

Own and resolve complex technical and accounting-related support cases with speed, accuracy, and empathy
Manage daily support tickets and customer inquiries across email, chat, and other support channels
Troubleshoot ERP workflows, accounting data issues, and product functionality
Proactively follow up to ensure full issue resolution and high customer satisfaction
Document recurring issues, best practices, and solutions in internal knowledge bases
Build trusted relationships with customers by providing thoughtful, high-quality support
Monitor customer health, sentiment, and recurring issues that could impact retention
Identify trends in support requests and flag risks, product gaps, and improvement opportunities
Partner closely with Customer Success to ensure seamless knowledge transfer
Work with Product and Engineering to report bugs, reproduce issues, and validate fixes

What we offer

Offers Equity

Fulltime

Customer Support Manager

As a Customer Support Manager at Campfire, you will be a frontline champion for ...

Location

United States , New York

Salary:

100000.00 - 140000.00 USD / Year

Campfire

Expiration Date

Until further notice

Requirements

3+ years of experience in accounting, audit, finance, or customer-facing SaaS roles (Support, Implementation, CS, Account Management)
Bonus: Experience with ERP platforms (QuickBooks, Xero, Sage Intacct, NetSuite)
Strong technical aptitude and ability to quickly learn new software platforms
Comfort troubleshooting accounting data, financial workflows, and system integrations
Bachelor’s degree or equivalent practical experience

Job Responsibility

Own and resolve complex technical and accounting-related support cases with speed, accuracy, and empathy
Manage daily support tickets and customer inquiries across email, chat, and other support channels
Troubleshoot ERP workflows, accounting data issues, and product functionality
Proactively follow up to ensure full issue resolution and high customer satisfaction
Document recurring issues, best practices, and solutions in internal knowledge bases
Build trusted relationships with customers by providing thoughtful, high-quality support
Monitor customer health, sentiment, and recurring issues that could impact retention
Identify trends in support requests and flag risks, product gaps, and improvement opportunities
Partner closely with Customer Success to ensure seamless knowledge transfer
Work with Product and Engineering to report bugs, reproduce issues, and validate fixes

Fulltime

Enterprise Operation Support Specialist

As an Enterprise Operation Support Specialist, you will support the post-sales l...

Location

Philippines , Manila

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

BS/BA in Business, Finance/Accounting, Economics, or a related discipline
Minimum 3+ years of experience in any of the following: Knowledge Management, Deal Desk, Order Management, Sales Contract Support, Deal Management, Sales Quoting Support, or Revenue Operations
Must be highly proficient in Excel, including manually creating ad hoc formulas to calculate contract pricing
Strong ownership for resolving sales cycle issues related to quoting, document control, document assembly, signatures, and provisioning
Must have a working knowledge of Confluence and sales service desk tools
Strong customer service background, the ability to work under tight deadlines, and experience balancing many support requests simultaneously
Must be willing to join video chats daily to support stakeholders, peers, management, customers, and partners
Outstanding verbal and written communication skills
Must have a working knowledge of Salesforce

Job Responsibility

Provisioning cloud licenses following the sale of Atlassian’s newly integrated products and hybrid product bundles
Assisting the Accounts Receivable, Revenue Recognition, and Credit & Collections teams by answering questions about specific contracts and quotes
Ensuring that contract and quote data is maintained in CRM systems throughout the lifecycle of sales opportunities
Supporting the fulfilment of Atlassian’s monthly SOX compliance and reconciliation processes
Manually creating and sending order confirmations to Atlassian’s customers and channel partners after contracts are executed
Collaborating with Atlassian’s Cloud technical support teams, engineers, and Analytics organizations to troubleshoot or update account-specific data
Supporting Cloud customers with general billing, invoicing, and licensing questions
Supporting Atlassian sales teams, customers, Partners, engineers, and other technical support groups with provisioning Cloud product trials
Assisting internal Atlassian teams by locating and sending them copies of contracts, quotes, and invoices
Assisting with account reconciliation processes at the end of every month

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

Controller

We are seeking a hands-on Controller who is both an exceptional accounting leade...

Location

United States , Louisville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in accounting required with a master’s degree preferred
Certified Public Accountant (CPA) or equivalent, or an advanced degree preferred
Be able to analyze workflow, delegate projects and meet departmental goals
Develop and monitor performance standards
Provide input on hiring decisions for technical staff
Implement and monitor new projects
Manage performance of and delegate projects to team members
Strong leadership, management, and customer service skills
MRI software knowledge a plus
Solid understanding of all products in Microsoft Office Suite, proficient with MS Excel is a must, good working knowledge of Word and PowerPoint would be a plus

Job Responsibility

Execute and lead the monthly, quarterly, and annual accounting close, including setting the reporting calendar with specific timelines and deadlines to meet all internal and external reporting requirements
Provide key information and management reports to business leaders to support decision making and strategy of the company
Oversee the chart of accounts maintenance, user security, and support tickets issued in the core accounting system (MRI) to identify potential problems
Evaluate the effectiveness of accounting software and supporting database, as needed
Produce short-term and long-range liquidity forecasting for the firm and family office
Optimize yield through proper liquidity management
Oversee treasury operations functions, including cash movement, accounts payable, accounts receivable, and revenue management
Establish and maintain effective relationships with various banking institutions
Evaluate and implement technology solutions to ensure accurate and timely production and storage of data
Manage real estate property accounting team consisting of five accounting professionals

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Staff Accountant II

We are looking for a detail-oriented Staff Accountant II to join our client's in...

Location

United States , Warminster

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in Accounting, Finance, or a related discipline
At least 5 years of experience in accounting roles such as Staff Accountant or General Accountant
Proficiency in Microsoft Office applications, with advanced Excel skills preferred
Excellent written and verbal communication skills, with the ability to work collaboratively across teams
Proven ability to foster teamwork and drive process improvements

Job Responsibility

Oversee financial transactions and prepare journal entries for non-standard charges and events across all facilities
Monitor and support Accounts Payable (AP) and Accounts Receivable (AR) activities, ensuring accuracy and timely completion of monthly close processes
Reconcile general ledger accounts, focusing on prepaid and accrual accounts, and provide comprehensive support schedules to the Director of Finance
Execute compliance activities, including maintaining documentation, performing internal audits, and supporting key controls
Compile and present month-end financial reports and analyses for review by Finance leadership
Ensure data integrity across facilities by processing transactions within the Epicor system and adhering to internal controls
Prepare and post payroll journal entries, while supporting payroll-related tasks and coordination efforts
Manage sales tax filings for applicable states, including generating customer invoices for miscellaneous taxes when needed
Evaluate customer credit data, establish credit limits, and facilitate approval workflows
Assist with physical inventory tasks, including stockroom audits, ticket entry, and Work-in-Process analysis

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Accounting Support Ticketing Finance

FIFA

Location:
Switzerland , Zurich

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 20, 2026

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Accounting Support Ticketing Finance

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Location:Switzerland , Zurich

Category:Finance

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 20, 2026

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Job Posted:
March 20, 2026