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At IKEA, our CFO function acts as a strategic partner, dedicated to optimising long-term business performance, driving good growth, and enhancing customer value. We empower the organisation to proactively grasp opportunities and take responsible risks. By seamlessly integrating robust risk and compliance frameworks, we ensure efficiency and a risk-aware culture, enabling better business decisions aligned with financial and business strategies. Our commitment is to safeguard and strengthen our people, customer relationships, assets, and the IKEA brand, securing strong financial performance within a safe, secure, and fully compliant environment. As the Accounting & Reporting Specialist (Order to Cash) for IKEA Australia & New Zealand, you will play a vital role providing essential accounting and reporting services that enable effective governance and safeguard our people, customers, and businesses. You will be responsible for managing the end-to-end Order to Cash processes, ensuring financial independence through accurate financial reporting, operational excellence, and compliance.
Job Responsibility
Oversee the complete revenue cycle from customer order through to cash receipt, ensuring accurate revenue recognition in accordance with IFRS 15 and local GAAP requirements across all sales channels including retail stores, e-commerce, and business-to-business operations
Manage accounts receivable processes including customer invoicing, credit management, collections, cash application, and dispute resolution to optimise cash flow and minimise aged debt
Execute month-end and year-end close activities for the Order to Cash stream, including reconciliations of trade receivables, revenue accounts, customer deposits, and preparation of complex journal entries for revenue adjustments, accruals, and provisions
Monitor and report on key Order to Cash metrics including Days Sales Outstanding, collection effectiveness, revenue by channel, and aging analysis, providing insights to support business decision-making
Ensure compliance with Australian taxation requirements including GST accounting and reporting, whilst maintaining accurate documentation for internal and external audits
Collaborate with Retail Operations, Customer Service, Commercial, and Finance teams to resolve billing issues, investigate payment discrepancies, and implement process improvements that enhance efficiency and strengthen internal controls
Participate in global and local projects to standardise and automate Order to Cash processes, supporting business transformation initiatives and harmonising accounting treatments across the organisation
Requirements
Formal education in accounting, preferably a Master or Bachelor degree in Economics, Finance, or Accounting
Proven and increasingly responsible accounting experience in similar or larger organisations with specific exposure to Order to Cash, revenue accounting, or accounts receivable functions
Advanced knowledge of accounting principles including GAAP and IFRS, particularly IFRS 15 Revenue from Contracts with Customers
Demonstrated experience managing end-to-end Order to Cash processes including billing, collections, cash application, revenue recognition, and reconciliations
Excellent analytical and problem-solving skills with high attention to detail
Strong stakeholder management and communication skills with the ability to communicate in English effectively
Proven ability to identify process improvements and drive continuous improvement initiatives