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Robert Half Management Resources is seeking an experienced Accounts Payable Shared Services Leader for a high-volume, complex organization in the Memphis, TN area. This role oversees a large AP function and is responsible for driving operational excellence, compliance, and continuous improvement across a shared services environment.
Job Responsibility
Lead and manage a team of 20+ AP professionals, including supervisory staff
Ensure timely, accurate, and compliant processing of all AP transactions
Oversee complex, high-volume accounts payable operations and workflows
Maintain strong adherence to internal controls, SOX compliance, and company policies
Monitor KPIs and service levels to ensure operational excellence
Partner with shared services leadership to design and implement process improvements and automation initiatives
Reduce manual processes and improve end-to-end AP efficiency
Support and/or lead ERP or system implementation and enhancement projects
Identify opportunities to streamline invoice processing, approvals, and payment cycles
Collaborate with procurement, operations, and purchasing teams to improve upstream processes
Work closely with buyers and cross-functional leaders to resolve escalated issues
Strengthen supplier relationships and improve vendor experience
Ensure timely resolution of invoice and payment inquiries
Build and sustain a high-performance, customer-focused AP team culture
Drive employee engagement, recognition, and retention strategies
Provide coaching, mentoring, and development opportunities for team members
Foster a continuous improvement mindset across the function
Requirements
Bachelor’s degree in Accounting, Finance, or related field
Strong accounting background with emphasis on Accounts Payable or shared services operations
Experience leading large teams (15–25+ employees) in a high-volume environment
Deep understanding of SOX compliance and internal controls
Experience in complex AP environments (multi-entity, high transaction volume, or global operations)
Proven ability to lead process improvement initiatives
Nice to have
Shared services center (SSC) experience strongly preferred
ERP implementation or major system transformation experience
Exposure to automation tools or AP workflow optimization initiatives
Experience working in large-scale or enterprise-level organizations