Accounting & Debtors Control Officer - Local Government

• Debtors Management: Prepare invoices, manage the sundry debtors ledger, and ensure the timely receipting of payments
• Debt Recovery: Develop and maintain efficient debt collection processes, including following up on outstanding debts and implementing legal action when necessary
• Council-Specific Billing: Assist in the administration and collection of council rates, permits, and infringement fees, ensuring compliance with local government regulations and legislation
• Reconciliations: Perform daily and monthly bank reconciliations, as well as reconciliations of the debtors subsidiary ledger and specific general ledger accounts
• Financial Support: Undertake receipting interface activities, prepare journal entries, and assist with monthly direct debit files
• Customer Service: Act as a primary point of contact for ratepayers and local business owners, resolving enquiries and disputes regarding accounts with professionalism and empathy

• Sound knowledge of the Accounts Receivable function and basic accounting principles
• Experience in the maintenance of a debtors subsidiary ledger and performing bank reconciliations
• Familiarity with local government financial software (e.g., TechnologyOne, Civica Authority, or similar ERP systems) is highly regarded
• Proficiency in the receipting and banking of monies, with knowledge of reconciliation procedures
• Advanced computing skills, specifically with Microsoft Excel and Word
• Strong communication and conflict resolution skills to liaise effectively with council departments, residents, and external stakeholders

Familiarity with local government financial software (e.g., TechnologyOne, Civica Authority, or similar ERP systems) is highly regarded