Accounting Customer Service Specialist Job at Robert Half (Birmingham)

Accounting Customer Service Specialist

We are looking for a detail-oriented Accounting Customer Service specialist to j...

Location

United States , Birmingham

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a high-volume customer service role with regular exposure to accounting-related questions or financial transactions
Working knowledge of accounts payable and accounts receivable processes
Strong verbal and written communication skills with the ability to handle phone-based inquiries professionally
Comfortable working in a fast-paced environment with a high volume of calls, tasks, and follow-up items
Proficiency with business software and accounting platforms, including email, spreadsheets, and case or ticket tracking tools
Ability to investigate discrepancies, organize supporting information, and maintain accurate records
Familiarity with accounting systems or enterprise platforms such as ERP tools, Concur, ADP Financial Services, CaseWare, or similar applications
General understanding of core accounting functions, with additional exposure to reconciliations or audit support considered helpful

Job Responsibility

Respond to inbound customer and internal inquiries related to accounting matters, providing timely and effective support
Assist with accounts payable and accounts receivable questions by researching account activity and clarifying payment or billing issues
Review invoices, gather needed documentation, and help address discrepancies to support accurate processing
Manage a high volume of requests while maintaining accuracy, organization, and strong follow-through
Use accounting and ticketing systems to document issues, track open items, and update records as needed
Access spreadsheets and system data to locate financial information and support resolution of customer concerns
Communicate clearly in writing and by phone with stakeholders regarding invoice status, account questions, and related next steps
Support evolving accounting operations by taking on additional administrative and financial service tasks as business needs change

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Customer Service Specialist

We are looking for a Customer Service Specialist to support clients and internal...

Location

United States , Westfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling purchase orders, order entry, or related transactional customer support tasks
Strong customer service skills with the ability to communicate professionally across phone, email, and internal teams
High attention to detail and accuracy when processing quotes, orders, invoices, and account records
Ability to coordinate with multiple departments to keep orders on schedule and resolve issues efficiently
Comfortable prioritizing a high volume of requests while meeting deadlines in a fast-paced environment
Proficiency using business systems and standard office software to maintain records and track account activity

Job Responsibility

Build and maintain positive relationships with assigned customers, serving as a reliable point of contact for ongoing account needs
Enter and manage quotes, sales orders, and billing documents with a strong focus on accuracy and turnaround time
Partner with production, yard, and transportation teams to align order details and support timely, correct fulfillment
Address questions related to pricing, stock levels, product details, and expected delivery timelines in a clear and thorough manner
Investigate and resolve service concerns, order discrepancies, and customer complaints with urgency and sound judgment
Monitor active orders and provide regular status updates to customers as well as relevant internal stakeholders
Support field sales personnel by assisting with order processing, account maintenance, and customer follow-up activities
Keep customer account information current and accurately documented within company systems

New

Sr. Customer Service Specialist

We are looking for a Sr. Customer Service Specialist to join our team in Memphis...

Location

United States , Memphis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree STRONGLY preferred but not required
Experience in customer service, specifically in order management and sales support required
Background in manufacturing, distribution, or an industrial business environment is strongly preferred
Demonstrated ability to manage a high volume of requests and competing priorities without sacrificing accuracy or responsiveness
Strong communication skills with the ability to work effectively across customer-facing and internal cross-functional teams
Experience with order entry and customer account support, including systems such as EDI or similar transaction platforms required
Proven problem-solving, organizational, and prioritization skills in a fast-moving business setting
Detail-oriented, adaptable approach with a focus on accountability, continuous improvement, and team collaboration

Job Responsibility

Oversee the full order lifecycle, entering customer orders accurately and following them through fulfillment to ensure timely completion
Partner with sales, operations, warehouse, technical support, and manufacturing teams to keep customer commitments aligned with inventory, production, and shipping schedules
Serve as a primary customer contact by responding to inquiries, providing status updates, and resolving service-related issues promptly and effectively
Support account-related activities such as preparing pricing information, assisting with proposals and contract details, and contributing to customer retention and growth efforts
Review open orders, forecast inputs, and demand patterns to help improve planning visibility and day-to-day operational performance
Maintain customer records, shared communication channels, order documentation, and reporting data with a strong focus on accuracy and organization
Identify workflow gaps and recommend practical improvements that strengthen service quality and operational efficiency
Provide backup assistance across customer service and commercial operations functions as business needs shift
Coordinate shipping-related details for domestic and international customers, including communication tied to timelines and required export documentation where applicable

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Specialist

Reporting to the Inventory, Purchasing and Customer Services Manager, you will j...

Location

New Zealand , Auckland

Salary:

Not provided

Hunter Campbell Limited

Expiration Date

Until further notice

Requirements

Strong experience in a customer service or after-sales support role
Attention to detail and a high level of accuracy
Confident communicator, able to work with a wide range of people and personalities
Comfortable in a fast-paced environment with competing priorities
Organised, process-driven, and able to handle the unexpected
Familiarity with ERP systems is an advantage
SAP Business One experience is a plus
Basic Excel skills required

Job Responsibility

Manage and release sales orders to meet warehouse cut-offs
Handle inbound calls and emails
Resolve credit queries
Coordinate deliveries and stock pickups
Liaise regularly with the warehouse and finance teams
Manage group email inboxes
Keep customers and account managers informed
Step in to backfill responsibilities when colleagues are on leave

What we offer

Parking on-site
Consistent structured work week
Collaborative team

Fulltime

Customer Service Specialist II

Customer Service Representative. What You’ll Do: Receives telephone inquiries fr...

Location

United States , West Jefferson

Salary:

19.00 USD / Hour

ACE Hardware

Expiration Date

Until further notice

Requirements

Minimum high school diploma required
Some college education is preferred
Minimum of 2 years customer service experience
Excellent phone skills including professional phone presence
Superb problem-solving skills, with ability to interact with anxious customers and follow through quickly with problem resolution
Excellent computer skills
Prefer experience with SAP, AS400, Microsoft Word and Excel
Ability to work in warehouse environment when researching discrepancies

Job Responsibility

Receives telephone inquiries from retailers regarding order status, adjustments, stock on hand, etc
Retrieves retailer information, stock status information, status of purchase orders, make changes to purchase orders, etc
Follows up on inquiries by checking computer programs for delivery information
Works closely with shipping and traffic departments regarding delivery status
Checks with credit department concerning credit status of retailers upon receipt of rush orders
Maintains files of active orders and post activity such as change notices, scheduling changes, partial shipments and credit adjustments
Prepares paperwork for accounting department for credits and debits
Reviews all Returned Goods Forms for correct reason codes to determine correct inventory adjustments and credits are issued

What we offer

Weekly Pay
Paid Time Off Programs (incl. vacation, paid sick time, holiday pay)
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution
Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position
Long-term Career Opportunities
Tuition Reimbursement Program
Employee Recognition Program
Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

Fulltime

Customer Service Specialist

We are a dynamic and innovative Science and Materials Company committed to deliv...

Location

India , Mumbai

Salary:

Not provided

Randstad

Expiration Date

August 02, 2026

Requirements

Be open to work in different time zones
Be Self-motivated with ability to use initiative and thrive on responsibility
Ability to work effectively in small teams and a willingness to continuously develop knowledge and skills
The role will be required to work out of Airoli - New Mumbai office of our company
Education: Bachelor's Degree
Experience Level: Entry to Mid-Level
Years of Experience :min 2 years to 8 years

Job Responsibility

Execute the order entry process and manage the order fulfillment process for a designated business or group of businesses and customers, handling priority and foundational customers with a high degree of complexity
Maintain a thorough knowledge of the company's products, applications, and service offerings within the assigned business portfolio
Strengthen customer intimacy by developing solid relationships, understanding customer needs, and gathering market intelligence
Coordinate activities at assigned customer accounts, proactively address issues, and implement solutions
Maintain service levels according to business prioritization
Differentiate between customer requirements and the company's capabilities, choosing the best and most cost-effective solutions
Support commercial strategies with customers across multiple businesses

Fulltime

Customer Service Specialist

We are looking for a Customer Service Specialist to support front desk and admin...

Location

United States , Hayward

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent required
Prior experience in customer service, front desk coordination, or administrative support preferred
Working knowledge of accounts payable terminology, invoice handling, and statement reconciliation
Ability to answer moderately complex questions, route incoming calls, and gather information from multiple sources
Strong verbal and written communication skills with the ability to interact professionally with diverse teams and clients
Proficiency with computer systems and common office software used for data entry, scanning, and document management
Strong organizational skills with the ability to manage mail, filing, and multiple priorities accurately
Ability to maintain a customer-focused approach while supporting quality assurance standards and established procedures

Job Responsibility

Provide courteous front desk and administrative support by responding to questions, addressing service requests, and ensuring timely follow-up on customer needs
Assist the accounts payable team by reconciling vendor statements and helping maintain accurate financial records
Receive incoming invoices, apply date-of-receipt tracking, and organize documents for daily processing
Enter approval-required invoices into the appropriate system to support proper documentation and routing
Scan invoice records and upload them to the correct electronic folders each day for review and approval
Sort incoming mail, maintain organized files, and retrieve supporting documents when requested
Monitor and replenish departmental office supplies to help maintain uninterrupted daily operations
Uphold service quality expectations and follow established hospital standards in all assigned duties

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Customer Service Specialist

We are looking for a Customer Service Specialist to support front desk and admin...

Location

United States , Hayward

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent required
Experience in customer service, front desk support, or administrative coordination
Working knowledge of accounts payable terminology, invoice handling, and statement reconciliation processes
Ability to answer moderately complex questions and gather information from multiple sources
Strong verbal and written communication skills with a detail-oriented and service-focused approach
Proficiency with computer systems and office software used for data entry, scanning, and document management
Ability to build effective working relationships with detail-oriented, technical, and non-technical team members
Strong organizational skills with the ability to manage mail, filing, and multiple daily priorities accurately

Job Responsibility

Support accounts payable activities by reviewing vendor statements and helping resolve reconciliation discrepancies
Receive incoming invoices, apply accurate receipt tracking, and organize documents for timely processing each day
Enter invoices that need authorization into the appropriate system so they can be logged and routed correctly
Scan approval-related invoice documents and place them in the correct electronic folders on a daily basis
Respond promptly to inquiries, follow through on open requests, and maintain a high standard of customer service and quality
Manage departmental supply inventory and coordinate replenishment to keep daily operations running smoothly
Sort incoming mail, maintain organized files, and retrieve records or supporting documents when needed
Handle inbound calls, direct inquiries to the appropriate contacts, and communicate professionally with staff and customers
Carry out daily responsibilities in alignment with established hospital service expectations and workplace standards

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

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