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We are looking for an Accounting Clerk to support both customer-facing account activity and core financial operations in Cleveland, Ohio. This position plays an important role in keeping receivables and payables organized, responding to account questions, and ensuring records are updated with accuracy and care. The ideal candidate is dependable, service-oriented, and comfortable managing multiple priorities in a fast-paced office environment. This is a direct hire position with standard business hours Monday-Friday from 8:00 AM-5:00 PM.
Job Responsibility
Maintain daily accounts receivable activities by reviewing invoices, applying payments, posting transactions, and preparing outgoing billing documents
Record cash, credit card, and check payments accurately, including deposit preparation and timely account updates
Monitor outstanding balances, contact customers regarding overdue invoices, and document all collection-related communication in the system
Respond to customer account inquiries, resolve billing concerns professionally, and conduct follow-up calls to support strong service outcomes
Process accounts payable transactions by reviewing vendor invoices, matching supporting documentation, and separating exceptions for further research
Investigate and resolve invoice discrepancies, coordinate vendor communication, and assist with order tracking and inventory-related requests
Support routine payment operations by preparing check runs, issuing manual payments when necessary, and handling recurring payable obligations
Complete monthly administrative finance tasks such as sending statements, updating account notes, and ordering postage or office shipping supplies as needed
Contribute to business support efforts by handling escalated situations effectively, collaborating with team members, and assisting with additional duties as assigned
Requirements
Experience supporting accounts payable and accounts receivable processes in an office or accounting environment
Strong data entry skills with the ability to maintain accurate financial and customer records
Background in invoice review, payment posting, and general transaction processing
Ability to communicate professionally with customers and vendors while managing sensitive account issues
Comfortable following up on past-due balances and documenting interactions thoroughly in a computer-based system
Strong organizational skills and the ability to manage daily, weekly, and monthly deadlines
Team-oriented approach with a willingness to adapt to changing priorities and support broader office needs