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As an Accounting Clerk at Concord Hospitality, you will play an essential role in supporting our hotel’s financial operations by managing guest billing, resolving inquiries, preparing receivables, and assisting with month-end reporting. This position is key to ensuring both outstanding guest service and financial accuracy in our day-to-day operations.
Job Responsibility:
Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards
Respond to guest inquiries, charge inquiries, and requests in a timely, friendly, and efficient manner
Research and resolve guest billing disputes while ensuring excellent guest service
Prepare and complete all month-end responsibilities, including reporting and handling late bills
Post daily receivables from event contracts and reconcile totals to the General Ledger
Coordinate and verify receiving tickets, purchase orders, and invoices for proper coding and approval
Review final statements for accuracy
make corrections and mail contracts to clients promptly
Prepare journal entries and maintain proper documentation
Answer guest service calls, complete telephone request forms, and send folios via email, fax, or mail
Requirements:
High school diploma or equivalent with knowledge of basic accounting principles
Computer literate and proficient in current software programs
Strong communication and interpersonal skills
Excellent command of written and verbal English
Solid mathematical and analytical abilities
Prior experience in Accounts Receivable and Collections is a plus
Team Player
Functional Expert
Detail Oriented
What we offer:
Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) with company match
Tuition assistance
Discounted hotel room rates
Training, development, and career advancement opportunities