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Responsible for maintaining ledgers and records of hotel receivables and posting all transaction incurred in accordance with hotel standards. Reconciles daily statements and month-end balancing of receivables. The ideal candidate will have the ability to input and access information into the property management system, focus on details and resolve numerical problems, prioritize, organize and follow up, maintain confidentiality of pertinent hotel data. Will work cohesively with other departments and co-workers as part of a team, research and resolve numerical problems. Must be detail-oriented; operate with a high degree of accuracy and initiative.
Job Responsibility
Maintaining ledgers and records of hotel receivables and posting all transaction incurred in accordance with hotel standards
Reconciles daily statements and month-end balancing of receivables
Input and access information into the property management system
Focus on details and resolve numerical problems
Prioritize, organize and follow up
Maintain confidentiality of pertinent hotel data
Work cohesively with other departments and co-workers as part of a team
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures
Record, store, access, and/or analyze computerized financial information
Maintain accurate electronic spreadsheets for financial and accounting data
Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Complete period-end closing procedures and reports as specified
Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional
Protect company assets
Protect the privacy and security of guests and coworkers
Address guests' service needs in a professional, positive, and timely manner
Speak with others using clear and professional language
Prepare and review written documents accurately and completely
Answer telephones and emails using appropriate etiquette
Move, lift, carry, push, pull, and place objects weighing less than or equal to 35 pounds without assistance
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Perform other reasonable job duties as requested by Supervisors
Requirements
At least 1 year of related work experience required
Knowledge of Opera a plus
Ability to focus on details and resolve numerical problems
Ability to communicate (written & verbal) in English with guest, management and employees
High level of customer service skills a plus
Prioritize, organize and follow up, maintain confidentiality of pertinent hotel data
The ideal candidate must understand and operate Excel and other computer programs with ease