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We are looking for a detail-oriented Accounting Clerk to join our team on a long-term contract basis in New York, NY. In this role, you will play a critical part in providing excellent member services while supporting various banking operations. This position offers an opportunity to work in a dynamic credit union environment and contribute to the financial well-being of our members.
Job Responsibility:
Greet and assist members as they visit the credit union, ensuring a positive and welcoming experience
Process deposits, withdrawals, and other transactions accurately and efficiently
Open and close member accounts while adhering to established procedures
Answer inbound calls and provide timely assistance to member inquiries
Perform administrative tasks such as filing, scanning, and maintaining accurate records
Deliver bilingual support in Spanish to address member needs effectively
Uphold compliance with financial regulations and internal standards
Provide financial counseling to members as required to support their financial goals
Collaborate with team members to ensure smooth daily operations and resolve issues promptly
Requirements:
At least 1 year of experience in a banking or financial services role
Proficiency in data entry and handling financial transactions with precision
Strong communication skills and the ability to answer member inquiries via phone and email
Fluency in Spanish, including translation skills, is mandatory
Familiarity with banking processes such as deposits and withdrawals
Ability to work on-site during standard business hours (Monday to Friday, 9 AM - 5 PM)
Nice to have:
Certification in financial counseling is desirable for permanent placement