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We are looking for a detail-oriented Accounting Clerk to support a Contract assignment with a non-profit organization in Newport News, Virginia. This position focuses on assisting customers with tax payment transactions, maintaining accurate account records, and providing clear, courteous service in a public-facing environment. The ideal candidate brings strong cash handling experience, confidence working with payment data, and the ability to respond professionally to account-related questions.
Job Responsibility:
Accept tax payments in person using cash, checks, and credit or debit card transactions while following established handling procedures
Review customer accounts, locate the correct records, and post payments accurately to ensure account balances are updated promptly
Respond to questions from customers regarding payment activity, balances, and general account information with professionalism and clarity
Perform data entry tasks related to financial transactions and verify information for completeness and accuracy
Balance daily receipts and assist with reconciling payment activity to support reliable accounting records
Maintain organized documentation for transactions, receipts, and related account updates in accordance with recordkeeping standards
Work closely with team members and supervisors to address discrepancies, resolve payment issues, and support smooth front-counter operations
Requirements:
At least 3 years of experience in customer service, accounting support, or a similar transaction-based role
Demonstrated background handling cash and processing multiple forms of payment accurately
Familiarity with accounts receivable processes and applying payments to customer accounts
Strong data entry skills with careful attention to detail and accuracy
Ability to communicate clearly and professionally when assisting customers with account inquiries
Comfortable working in a fast-paced environment while managing confidential financial information
Proficiency with basic computer systems and office software used for payment processing and record maintenance