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Robert Half Logo Robert Half · IT - Software Development

Accounting Assistant

United States, Prattville · Job Posted June 28, 2026
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Job Description

We are looking for an Accounting Assistant to join our team in Prattville, Alabama in a Contract to potential permanent position. This opportunity is ideal for someone who enjoys balancing customer support with billing and account coordination in a fast-paced manufacturing setting. The person in this role will help manage order-related documentation, support invoicing activities, and work closely with internal teams to keep customer transactions accurate and on schedule.

Job Responsibility

  • Manage incoming customer orders and enter details accurately into company systems
  • Review order information for correct pricing, shipment terms, requested delivery timing, and any special handling needs
  • Maintain organized customer and account records to support documentation accuracy and operational compliance
  • Assist customers with questions, order concerns, and billing-related issues by providing timely and attentive support
  • Process return requests, coordinate with carriers, and help complete related credit documentation when needed
  • Share order progress, exceptions, and important updates with teams across operations, logistics, and other departments
  • Prepare pricing and availability information for requested items or special-order components
  • Partner with production, sales, and shipping teams to support on-time fulfillment and a positive customer experience
  • Contribute ideas for improving service workflows and resolving recurring administrative or billing challenges

Requirements

  • Experience in billing, accounts receivable, accounts payable, or related accounting support work
  • Familiarity with bills of lading, invoice coding, and transaction documentation in a manufacturing or distribution environment is preferred
  • Ability to perform bank reconciliations and maintain accurate financial and customer records
  • Working knowledge of QuickBooks or similar accounting software, along with Microsoft Outlook and other Microsoft Office tools
  • Strong attention to detail with the ability to manage multiple tasks and maintain accuracy under deadlines
  • Effective written and verbal communication skills for working with customers and cross-functional teams
  • Comfortable in an on-site business casual environment with closed-toe shoes required due to proximity to the production floor

What we offer

  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
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