Accounting and Administrative Support Specialist

• Learn and understand all areas of our business to provide exceptional support
• Answer all incoming phone calls and emails promptly and professionally
• Track and manage orders to ensure timely shipment
• follow up with clients and internal teams as needed
• Match orders to invoices and process billing accurately
• Track commission payments to ensure timely and accurate disbursement
• Inspect documents and artwork for accuracy and obtain client approvals
• Maintain accurate records and files daily
• Generate reports and analyze data using Excel formulas and Sage 100 accounting software
• Assist in resolving client inquiries with professionalism and accuracy
• Support sales efforts by processing orders and converting leads into confirmed sales
• Represent the company at trade shows (minimum three times per year), including setup, tear down, and client engagement
• Assist other departments as needed to ensure smooth operations

• Minimum of 2 years of experience in accounting administration, office, and sales support
• Strong and accurate typing skills, and proficient in numeric data entry and 10-key calculations
• Knowledge or working experience with Sage accounting software
• Proficiency with Windows-based applications, including Microsoft Word, and Outlook
• Must be strong in Excel
• High school diploma or equivalent required
• Pending employment is contingent upon meeting the company's health and safety compliance requirements

Associate's or Bachelor's degree in Accounting, Finance, or a related field is a plus, but not required