Job Description
As the Account Technology Strategist (ATS), you will play a pivotal role in helping this organization accelerate its digital and AI transformation journey by shaping the customer’s technology strategy, enterprise architecture, and solution roadmap. You will work closely with customers to understand their business priorities, technology landscape, and transformation objectives, translating them into actionable technology strategies that generate business outcomes, customer value, and growth for Microsoft. You will leverage your deep understanding of the communication, transportation, and retail industries, combined with expertise across cloud, AI, security, data, applications, and modern workplace technologies, to guide the organization in exploring new and emerging technology trends. Your role will involve creating a clear and shared technology vision for customer transformation, aligning Microsoft’s capabilities to the customer’s long-term business goals, and helping customers modernize their technology foundation while accelerating innovation and measurable business impact. You will work closely with executives across Technology and Business functions, including CIOs, CTOs, CDOs, CISOs, innovation leaders, and business decision makers, to develop and continuously refine the customer’s digital, AI, and security roadmap. As a trusted technology advisor, you will help customers make strategic technology decisions, identify innovation opportunities, remove technical blockers, and adopt Microsoft solutions in a way that delivers incremental value throughout their transformation journey. In addition to your technical and strategic expertise, you will bring technology sales, advisory, and orchestration experience to the role. This includes: Demonstrated ability to translate customer business priorities into scalable, secure, and practical technology architectures that drive measurable business outcomes. Experience in developing and executing customer technology strategies that accelerate digital, AI, security, and cloud transformation. Proven ability to build and maintain trusted relationships with technology stakeholders, including CIO, CTO, CDO, CISO, and innovation leaders, to influence technology direction and investment decisions. Expertise in understanding customer technology landscapes, identifying modernization opportunities, shaping technical solution strategies, and supporting pipeline creation and consumption growth. Ability to orchestrate cross-functional teams across Microsoft, partners, engineering, solution specialists, customer success, and commercial teams to deliver integrated solutions and remove technical blockers. Ability to lead executive-level technology conversations, connect Microsoft innovation to customer priorities, and challenge customers with constructive, insight-led recommendations. The ideal candidate for this role will have: A passion for technology with solid expertise across Microsoft Cloud, AI, Security, Data, Infrastructure, Applications, and Modern Work solutions. Extensive experience addressing communication, transportation, and retail industry challenges through innovative technology solutions. A strategic architecture mindset that connects current technology environments to long-term business goals, transformation roadmaps, and measurable outcomes. Relationship-building, consultative, and executive communication skills to learn, build trust, influence, and challenge stakeholders. History of success based on collaboration, technical leadership, and orchestration of virtual teams. Proven ability to simplify complex technical concepts and connect them clearly to business value, risk reduction, innovation, and operational impact.
