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We are on the lookout for an experience professional to join our team based in either Melbourne, Sydney or Brisbane to become our new Account Technology Director at JLL. The Account Technology Director is an emerging role within this industry and JLL is leading the way. This role will require someone who can act as a leader, advisor, and an innovator. You will be supporting the Work Dynamics team who work with up to 6 clients to ensure technology needs are met whilst liaising with account directors and clients. This role is predominantly client focused and works on ensuring their requirements are met at all times.
Job Responsibility:
Delivers insights and best practices in business-technology innovation management
Recommends innovation priorities through strategic vision and delivery roadmap
Assists client to educate line of business to drive digital change management and user adoption
Aligns technology and data operations through the life cycle
Liaises with delivery teams and tracks implementations safeguarding information
Meets frequently with C-Suite executives and client real estate leaders
Achieves reference status with all clients
Serve as single point of accountability for all JLLT services delivered for medium-large clients
Monitor status and success of initiatives
Act as point of escalation for customer concerns
Proactively prepare for client renewal
Provide guidance and strategy to Solutions Development team for digital portion sales pursuits
Requirements:
Bachelor’s degree
7-10 years of relevant industry/domain experience
Proven track record in creating innovative strategies to retain and grow client base
Deep expertise in the industry of the assigned accounts (Banking, Insurance, Public Institutions, Healthcare, etc.)
Understands the market of CRE Technologies, Prop Tech, IWMS, Smart Buildings, IoT
Experience in roles such as technical or proptech consulting, technical account management, or technology sales and business development
Strategic thinker
Energetic and driven
Innovative, forward thinking, creative with highest ethical standards
Exceptional communicator with qualitative skills: people leadership, influence others, engage and inspire collaboration, build talent, communicate effectively, build relationships, effective public speaking
Strong client focus
Establishes and maintains effective relationships
Leader in sales orientation and ability to solicit new pursuits and negotiate
Nice to have:
Past experience as a CRE lead, consulting, technical sales, or business development