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Account Technician

United States, Norfolk · Job Posted January 12, 2026
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Job Description

Reviews, audits analyses and accurately post payments received by mail or in person. Processes locked bank bags and verifies cash for deposit. Audit and completes account analysis for assigned accounts and prepare balances and university procedures to students/parents via the counter/telephone. Post return checks, audit cash reports and assist in preparing the daily bank deposit.

Job Responsibility

  • Reviews, audits analyses and accurately post payments received by mail or in person
  • Processes locked bank bags and verifies cash for deposit
  • Audit and completes account analysis for assigned accounts and prepare balances and university procedures to students/parents via the counter/telephone
  • Post return checks, audit cash reports and assist in preparing the daily bank deposit

Requirements

  • Working knowledge of basic bookkeeping/ accounting principles and practices
  • Working knowledge of office procedures and equipment
  • Skill in the use of personal computers and Microsoft Office Suite especially Excel
  • Demonstrated ability to perform daily with numerical data and to make arithmetical calculations rapidly and accurately in a high volume environment
  • Demonstrated ability to prepare routine financial reports and statements
  • Demonstrated ability to verify fiscal documents for accuracy and completion
  • Demonstrated ability to communicate effectively, both verbally and in writing
  • Demonstrated ability to effectively communicate accounting information, policies, and/or procedures in a manner easily understood by the customer
  • Demonstrated ability to work with detailed information on a continual basis
  • Demonstrated ability to meet deadlines
  • Demonstrated ability to research and resolve inquires
  • Working experience involving clerical accounting, accounts receivables, reconciliation, and/or resolving customer inquires or complaints concerning accounts
  • Some experience related to handling large volume of cash

Nice to have

  • Previous work experience in a higher education institution working with student accounts, collections or related duties
  • Some knowledge in accounting, finance, business administration or related field
  • Basic knowledge of FERPA and experience handling sensitive data related to students, faculty and staff
  • Basic knowledge of Ellucian/SunGard/Banner products and/or related computerized information systems used in financial and/or accounting applications
  • High School Diploma or its equivalent preferred

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