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Account Technician

https://www.allianz.com Logo

Allianz

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Location:
France , Paris

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The French operations department oversees the portfolio of brokers / clients and the insurance contracts for our specialties' lines (aviation, construction, natural resources, marine). We are committed to deliver state of the art end to end customer service, starting by capturing and processing policy information, from submissions through to billing and collection. We pride ourselves on delivering excellent customer service and operational effectiveness for our clients.

Job Responsibility:

  • Be responsible for accounts of different complexities
  • Serve our clients and brokers by responding to their requests and managing their policies throughout the year (drawing up contractual documents, certificates, invoicing, payment follow-up...)
  • Collaborate effectively with all our underwriting, claims, third party and technical accounting teams
  • Supporting other departments on matters requiring the contribution of the French operations department: management of accounting suspense, audit of compliance with underwriting rules, questions from the Claims department, etc.
  • Being the service partner to the underwriting department by ensuring the preparation of data required for portfolio renewal as well as the implementation of new business: inputting or updating data in the pricing or underwriting systems, carrying out certain verifications prior to studying the risk
  • Manage own daily, weekly, and monthly workflow to ensure key performance indicators and service standards are met. Adherence to risk management and compliance procedure

Requirements:

  • A recognized insurance qualification (or equivalent in the financial sector), or are interested in doing so
  • Good understanding of relevant products, wordings, terms and conditions, coverages and the policy administration life cycle including information collection, policy insurance, premium bookings, credit control, cancellation
  • At least 2 years of policy management/administration experience in an underwriting support or management role in the insurance sector. Alternatively, experience of administrative task in other businesses
  • Excellent time management skills and experience of scheduling tasks in accordance with daily review of priorities
  • Good verbal and written communication and interpersonal skills, you also create positive relationships throughout your network
  • Knowledge of Microsoft Office applications
  • A willingness to learn and explore how AI can enhance your role, and the broader organization is expected
  • Native level of French and minimum B1 English
What we offer:
  • We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working
  • We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension
  • From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
  • From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach

Additional Information:

Job Posted:
April 24, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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