Account Support Analyst

This job provides account support activities associated with the quoting, set up, implementation, and administration of groups and accounts. May provide assistance with standard and/or non-standard benefit implementation tasks. May identify and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete quoting, set up, implementation, on-going service and all renewal activity. The incumbent has foundational knowledge and experience, is building higher-level knowledge and skills, and makes independent contributions to projects.