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Award winning, full service Advertising Agency in Downtown Tampa is seeking an Account Supervisor to join our innovative team. The Account Supervisor position requires the ability to manage and lead the agency’s day-to-day relationship with key client contacts. The position requires problem-solving and thought leadership with ability to successfully focus the efforts of agency personnel so that projects are completed as proposed – on time, within budget and with minimum disruption to daily activity of client or agency.
Job Responsibility:
Outline expectations of, and communicate effectively with, agency team members
Effectively assign, delegate, coordinate and monitor the work of agency staff members assigned to client projects
Directly responsible for managing client relationships by actively listening to and thoroughly understanding their expectations and needs for the account, ensuring that all communications and strategic directions align with their business objectives and brand identity
Demonstrate an investment in the agency/client “team” to develop and support a positive mindset about the work, the client and the agency staff that is involved
Establish rapport and trust with a range of staff members assigned to your account(s) – acknowledging the expectations of and on others, identifying team and project needs, remaining open to considering multiple points-of-view
Provide a model for project leadership – prepared and pro-active, thorough and accurate
Encourage and demonstrate unity behind team and agency decision-making
Effectively incorporate senior staffers from account management as well as other departments as project objectives or issues warrant
Act as the internal brand steward through a complete understanding of the brand’s goals and objectives
Clearly establish objectives and priorities and deliverables for client initiatives
Help develop, articulate, and adhere to, agreed upon strategies
Establish clear objectives and day-to-day priorities for yourself
Effectively plan and organize the work of you and your team – handling multiple projects efficiently, effectively and productively
Provide effective and efficient oversight of agency resources to ensure projects are delivered as promised in terms of time, budgets and results
Be able to adapt to workload and working conditions while maintaining a positive attitude and professional demeanor
Develop and demonstrate a clear, comfortable, persuasive presentation style for both formal and informal settings
Deliver concise, accurate and actionable accounts of meetings and discussions
Contribute to project and/or annual client planning documents
Prepare accurate and timely internal communication: creative briefs, job starters, change orders, media plan requests, buy authorizations, timelines and estimates
Prepare accurate and timely external communication: point-of-view support, conference reports, recaps, timelines, estimates and weekly status reports
Demonstrate a high level of enthusiasm, motivation and resilience with a sense of urgency to obtain results – all with a positive attitude under pressure
Supervising the development of client budgets and ensuring that there are no cost overruns
Ensure your account team is setting and conducting regularly scheduled client job status calls. Taking the lead role in conducting those calls
Supervising direct reports and managing ahead to be sure everything delivers on time
Requirements:
Bachelor’s degree preferred
Agency experience 5+ years
Pass pre-employment drug screening
Nice to have:
Experience and / or expertise in nicotine, tobacco, and alcohol categories
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