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Independent management of accounts and staff. Participate in new business efforts.
Job Responsibility:
Responsible for supervision and retention of assigned business base
Supervise the various communications activities of client programs within a designated account team(s), on time and within designated budget
Works on and supervises a range of activities within multiple accounts, including research needs, writing, strategic planning, and budgeting
Supervises preparation of monthly activity reports
Responsible for staff allocation of client work
Supervises team members
Takes responsibility for regular client contact, ensuring that the client is satisfied with relevant account activity
Responsible for interpretation and resolution of client needs and problems where applicable
Maintain regular client contact, ensuring that client is updated and briefed on all relevant account activity
Identifies opportunities for further account expansion/development
Ensures quality standards are met in servicing the client, including presentation of all work product
Creates and directs implementation for client programs
Works effectively with account team, including project supervision of subordinates and others assigned and acts as a liaison with Vice President/Senior Vice President level
Projects personal characteristics of positive attitude, professional appearance, solid communication skills, initiative, and ability to work as part of a team environment
Thinks creatively and strategically on all account assignments
Manages time effectively, meets deadlines, pays attention to detail, and sets priorities for all assignments
Works with VP/SVP to approve budgets, client programs and invoices for all accounts
Responsible for account profitability
Oversees monthly and/or weekly budget status reports as part of budget tracking process where appropriate
Participates in preparing new business proposals for new and existing clients
Works within firm’s new business system
Research and preparation of new business proposals for new and existing clients and participants in presentations
Identifies incremental business opportunities on current accounts and new business opportunities with new prospects
Promotes the firm as appropriate, including identification of relevant outlets to publicize/promote current accounts and activities
Participates in training, skill development of subordinates
Mentors subordinates
Requirements:
Excellent writing, verbal, editing and interpersonal skills
Demonstrate capability in delegating assignments, supervising others, receiving cooperation from other departments/offices
Broad knowledge of agency resources
Knowledge of general business practices
Specialized industry knowledge plus specialized skills in media relations, marketing, social media, etc.
Excellent writing skills are a non-negotiable point
Range of non-quantifiable talents including judgment, enthusiasm, sales ability, and people skills
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