This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Culture isn’t a checkbox. It’s the difference between campaigns that get noticed and campaigns that truly connect. We’re looking for an Account Supervisor to partner closely with the VP of Multicultural Marketing in shaping multicultural marketing initiatives across the agency while bringing culturally grounded, integrated campaigns to life. This is an opportunity to join a highly collaborative, entrepreneurial environment where your voice, ideas, and contributions will have a direct impact on the work. As a key partner to the VP of Multicultural Marketing, you’ll help drive day-to-day client leadership, integrated campaign development, and cross-functional collaboration across the agency’s multicultural practice. You’ll lead day-to-day development and execution of campaigns that reach diverse audiences across paid, owned, earned, social, influencer, experiential, and emerging channels, while partnering closely with the VP on strategic direction, client recommendations, and business growth opportunities. The ideal candidate is equal parts culturally curious, organized, collaborative, and proactive – someone who enjoys connecting the dots between insights, strategy, creative, and execution while thriving in a fast-paced agency environment. This is a hybrid role, with both office-based work at the H/L Oakland, CA office and remote work.
Job Responsibility
Support culturally nuanced work across multicultural and general market audiences
Apply an understanding of diverse consumer segments, community behaviors, and cultural drivers
Ensure campaigns authentically reflect audience insights and avoid one-size-fits-all approaches
Lead day-to-day development and execution across integrated campaigns spanning paid, owned, earned, social, influencer, and experiential channels
Help build and maintain cohesive storytelling ecosystems across touchpoints
Partner with cross-functional teams to ensure alignment between strategy, creative, media, and execution
Manage timelines, deliverables, budgets, and project workflows to ensure successful campaign delivery
Serve as a key liaison across internal teams and client stakeholders
Support the VP of Multicultural Marketing in developing strategic briefs, messaging frameworks, campaign POVs, and client recommendations
Interpret cultural, consumer, and behavioral insights and help translate findings into actionable campaign recommendations
Contribute to proactive planning initiatives and long-term platform development
Help ensure business objectives are reflected throughout campaign planning and execution
Participate in strategic discussions and planning sessions, bringing thoughtful perspectives and ideas to the work
Analyze campaign performance across channels
Identify optimization opportunities informed by media, audience, and engagement learnings
Help translate reporting insights into actionable next steps and future recommendations
Requirements
5 years of experience in an advertising, integrated marketing, multicultural marketing, or communications agency environment
Demonstrated experience developing or supporting multicultural marketing campaigns (required)
Strong understanding of integrated marketing ecosystems, including brand, digital, social, influencer, experiential, and media
Experience translating cultural and consumer insights into campaign frameworks, briefs, or recommendations
Working knowledge of integrated marketing strategy with experience supporting campaign planning across multiple channels
Strong understanding of media ecosystems, platform behaviors, audience segmentation, and performance metrics
Ability to manage multiple workstreams in a fast-paced agency environment
Experience partnering cross-functionally with creative, media, social, influencer, experiential, and production teams from ideation through execution
Strong understanding of culturally grounded storytelling across key demographics, including AACM, ACM, and HCM audiences at both local and national levels
Ability to interpret qualitative and quantitative insights and help translate findings into actionable campaign recommendations
Excellent written, verbal, presentation, and communication skills
Bilingual or multilingual capabilities strongly preferred, particularly Spanish-language fluency