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TMA is seeking an experienced Account Supervisor to lead a cross-functional agency team in developing and executing integrated campaigns, including media, content, promotions, and experiential work for our Armed Forces client. This role requires exceptional attention to detail, strong organizational skills, and a collaborative mindset. You'll serve as the hub between internal departments and the client, ensuring projects are delivered on time, on strategy, and within budget.
Job Responsibility:
Oversee all executional aspects of program development: strategy, creative development, production, budgeting, and measurement
Build and maintain strong relationships with clients, vendors, and internal teams
Lead client presentations, meetings, and training sessions with clarity and professionalism
Communicate effectively and provide clear, actionable feedback to internal teams
Translate client feedback into well-informed strategic and tactical direction
Contribute thought leadership and strategic recommendations that support client goals
Solve problems proactively with effective, efficient solutions
Assess and improve agency workflows and processes for better outcomes
Manage day-to-day client communications, campaign tracking, and budget reporting
Requirements:
6+ years of experience in a client service or account management role, ideally within a marketing/advertising agency
Military client experience or personal military background is a plus but not required
Familiarity with Integrated Agency Teams (IATs) and interagency collaboration is a plus
Experience in both traditional and digital media channels is beneficial
Strong written and verbal communication skills
Demonstrated ability to manage complex projects across multiple teams
Self-starter with a solutions-focused mindset and ability to lead with minimal direction
High level of comfort working with creative processes and production timelines
Exceptional organizational and time management skills
Expert in managing budgets and finding cost-effective solutions to complex challenges
Skilled in Microsoft Office Suite, particularly Excel and PowerPoint
Comfortable engaging with all levels of management and client stakeholders
Energetic, optimistic, and team oriented
Willingness to travel as needed
Nice to have:
Military client experience or personal military background
Familiarity with Integrated Agency Teams (IATs) and interagency collaboration
Experience in both traditional and digital media channels
What we offer:
Competitive vacation plan, sick days and personal days to prioritize your mental health