Account Supervisor/Director

• Build trusted partnerships with key clients by gaining a deep understanding of their priorities and advising them on effective communications strategies
• Identify opportunities to grow existing accounts and work closely with internal partners to support revenue expansion efforts
• Shape integrated communications plans using audience insights, market intelligence, and competitive context to advance client objectives
• Provide direction to account teams to ensure programs are aligned with client expectations, timelines, and broader business goals
• Lead, coach, and develop account managers by setting clear expectations, supporting growth, and encouraging strong team performance
• Oversee the delivery of multi-channel campaigns, ensuring work is coordinated smoothly and executed to a high standard
• Review campaign results, interpret performance data, and recommend adjustments that improve outcomes and strengthen client impact
• Partner with executives and cross-functional stakeholders to offer strategic counsel and support informed decision-making
• Prepare executive-ready reports and presentations that summarize results, highlight insights, and guide next steps for clients and leadership

• Bachelor’s degree required
• At least 5 years of experience in account management, client communications, public relations, or a related field, including leadership responsibility
• Proven ability to manage client relationships at a senior level while contributing to account growth and long-term retention
• Strong strategic planning skills with experience developing communication programs tied to business objectives
• Excellent written, verbal, and presentation skills with the ability to communicate effectively with leadership and clients
• Demonstrated success leading and mentoring teams in a collaborative, high-performance environment
• Strong analytical skills, including experience using performance metrics and data to evaluate success and refine strategy
• Proficiency in project management and communication tools used to support campaign execution and client service

advanced degree preferred

• medical, vision, dental, and life and disability insurance
• enrollment in company 401(k) plan