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Are you a service-driven leader with a passion for people and problem-solving who thrives in a customer-focused, face-to-face environment? Randstad is looking for a dedicated Account Specialist to join our team based on-site at a key client, Caterpillar Perkins, in Peterborough. This is a brilliant opportunity to be the face of Randstad, build strong relationships with a world-leading brand, and drive success within a global organisation.
Job Responsibility:
Worker Management: Day-to-day management, Includes delivery of praise and rewarding good work, alongside handling sensitive matters like warnings, return to works, and performance reviews
Relationship Building: The role requires a service driven mentality and being the face of Randstad to both the client and the temporary workforce, implying an ability to understand and manage diverse needs
Recruitment: Involvement in the recruitment process of new temporary talent
Compliance & Admin: Managing all queries (including health and safety), ensuring systems are up to date, and carrying out payroll tasks
Great Organisation Skills: Often required to manage and follow up on diverse queries, ensuring that our talent and client needs are heard and addressed effectively
Requirements:
Strong customer service and administration experience
Excellent communication skills, capable of dealing with stakeholders at all levels
A high-pace, detail-oriented work ethic
Great organisational skills
Nice to have:
Experience in temp recruitment or an onsite environment
What we offer:
Fantastic company benefits
A clear path for career progression into Account Management
Personal and professional development opportunities
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