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We are looking for a dedicated Account Specialist to join our team in Mason, Ohio. This Contract to permanent position offers an excellent opportunity to contribute to customer success by managing client accounts, supporting internal teams, and ensuring seamless operations. If you are detail-oriented and skilled in accounting functions, this role could be a great fit for you.
Job Responsibility:
Manage and update customer account information to ensure accuracy and reliability
Generate monthly and customized reports tailored to client needs
Maintain and optimize organizational systems for better efficiency
Lead and actively participate in client training sessions to enhance product understanding
Provide support to sales and account management teams for seamless client interactions
Collaborate with various departments to address and resolve client concerns
Assist in onboarding processes for new clients to ensure smooth transitions
Conduct outbound calls to clients to promote product adoption and engagement
Requirements:
Proficiency in Accounts Payable (AP) processes
Experience in Accounts Receivable (AR) management
Strong knowledge of billing functions and procedures
Expertise in account reconciliation and accuracy
Solid understanding of general accounting principles and practices
What we offer:
medical, vision, dental, and life and disability insurance