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Account Specialist

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Location:
United States

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

16.00 USD / Hour
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Job Description:

The Account Specialist is responsible for maintaining equipment levels, identifying, and engaging Transportation Service Providers, explaining client requirements, file maintenance, and performing administrative and clerical tasks as needed. This position will work as a liaison between EverDriven and our clients, providing guidance, direction, and feedback to operational managers as well as working in collaboration with EverDriven departments.

Job Responsibility:

  • Act as the main contact for school districts
  • Manage change requests
  • Maintain efficient routes
  • Ensure timely communication via email
  • Maintain equipment levels
  • Identify and engage Transportation Service Providers
  • Explain client requirements
  • File maintenance
  • Perform administrative and clerical tasks
  • Work as a liaison between EverDriven and clients
  • Provide guidance, direction, and feedback to operational managers
  • Work in collaboration with EverDriven departments
  • Build quotes and route analysis
  • Maintain accurate calendars, setting holidays, early-outs, or assisting with emergency weather updates
  • Data entry

Requirements:

  • High school diploma, general education degree, or equivalent
  • Experience routing school transportation is a plus
  • Computer Literacy skills with Excel and Outlook
  • Strong verbal and written skills

Nice to have:

Experience routing school transportation is a plus

What we offer:
  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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