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This role partners directly with Sales Consultants to source, sell, and deliver custom products to clients worldwide. The ideal candidate is confident collaborating with the marketing and creative teams of high-profile clients, providing ideas, feedback, and recommendations. Strong project management skills are essential to manage multiple projects, meet tight deadlines, maintain client relationships, and keep production teams on track. This role involves brainstorming, ordering, and shipping projects, with a strong attention to detail and a high level of professionalism when handling time-sensitive information. The ideal candidate is proactive in improving processes, exploring new tools, and supporting team collaboration, with the flexibility to work across and adapt to multiple teams as needed.
Job Responsibility:
Generate ideas and source vendor offerings tailored to each project's requirements
Build creative decks and presentations for clients, ensuring all project details are accurately captured
Assist clients in finding the perfect items for their event or needs
Handle orders from placement to delivery, including verifying pricing, following up with manufacturers, and tracking orders
Develop and maintain the production management system for your team
Create materials such as sales letters, PowerPoint presentations, and Microsoft Word proposals for client presentations
Conduct product research tailored to each unique project
Act as a trusted advisor by deeply understanding clients' businesses and aligning their needs with our solutions
Serve as an extension of the Branding Consultants (Sales Executives), maintaining strong client relations and effective communication with all clients
Coordinate with corporate staff (Billing, Accounts Receivable, Accounts Payable, etc.) on client accounts (invoices, aging, etc.)
Proactively create custom flyers and marketing materials for existing clients
Requirements:
2 years of experience preferred in the Promotional Products industry or in an environment that provided enhanced knowledge of industry-specific vendors
Proven ability to work independently in a fast-paced environment, think critically, manage multiple priorities, and adhere to strict deadlines
Initiative to structure and organize their day without oversight
Superior client relation skills, including adaptability and sensitivity to client demands
High level of detail orientation and organization, with the ability to adjust priorities in a changing environment and complete tasks
Ability to take initiative on incoming requests and work with little to no direction from the team
Superior product and vendor knowledge within the Promotional Products Industry
Clear communication skills for project tracking and addressing roadblocks with the team
Understanding that the role requires timely and effective communication with both clients and vendors
Reliable, encouraging, and professional attitude
Proactive approach with a team-player outlook
Excellent phone skills, along with strong email and writing etiquette
Proficiency in Microsoft Word, Excel, and PowerPoint
Nice to have:
Skills in Adobe Photoshop and Illustrator are a plus
Sincere passion for branding and a commitment to representing our brand mission, vision, and values