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We are looking for a dedicated Account Specialist to join our team on a contract basis in Salt Lake City, Utah. This role combines account management, data entry, and customer service within the construction industry. If you thrive in a fast-paced environment and excel in handling customer accounts and data with precision, we encourage you to apply.
Job Responsibility:
Manage customer accounts, ensuring all information is accurate and up-to-date
Perform high-volume data entry tasks with speed and accuracy
Deliver exceptional customer service by addressing client inquiries and resolving issues promptly
Maintain detailed records and documentation to support account management activities
Collaborate with team members to ensure smooth operations and meet deadlines
Handle key accounts with care, fostering positive client relationships
Analyze customer data to identify trends and opportunities for improvement
Support the construction industry team with administrative tasks and account updates
Ensure compliance with company policies and procedures in all account-related activities
Requirements:
Proven experience in customer service and account management roles
Strong proficiency in computer data entry and record-keeping
Ability to manage multiple tasks efficiently in a fast-paced setting
Excellent communication skills to interact effectively with clients and team members
Keen attention to detail to ensure data accuracy and reliability
Familiarity with key account management practices
High level of professionalism and problem-solving ability
Nice to have:
Previous experience in the construction industry is a plus
What we offer:
medical, vision, dental, and life and disability insurance