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The Account Specialist position is responsible for all aspects of executing the day-to-day relationship with the stores in his/her territory/route. The success and compensation for the position will be based upon his/her ability to grow sales in each store, increase the number of demos in each store, increase the number of displays in each store, and maintain excellent relationships with all store management and personnel.
Job Responsibility:
Present, sell and execute all promotional activity at a store level or Regional level (if applicable)
Develop new product presentations and execute item development plan for these new items
Develop plans for item placement and off-shelf merchandising for all items on promotion
Develop strategy for sell through on any residual product following promotional time periods
Demonstrate fiscal responsibility and accountability for all business in assigned territory
Assist in planning and executing all Demonstration Events/Programs
Work with store level personnel on details of all events including the products to be demonstrated, quantities needed, locations, product education and ensure execution of each event
Assist in planning and executing all display programs as designated and developed by the customer both at store level and corporate headquarter level
Assemble end-caps, side-caps, kick-out displays, etc. as determined by the Planned Display Program
Determine sufficient inventory levels for displays and to achieve minimal residual quantities
Monitor all “Shelf Edge Management and Store Replenishment Systems” activity so that all specific merchandising activities are completed within designated timelines
Ensure merchandising execution and plan-o-gram and order integrity so that 100% distribution is achieved with minimal out of stocks
Monitor activities with new store sets and Wall-to-Wall Resets/Remodels including reviewing item file and communicating authorization issues
Coordinate actual reset activity at store level with assigned Merchandising Team
Monitor all set work for accuracy and on time completion
Execute shelf tag integrity so that all items are properly tagged and priced
Present and complete all store level surveys as needed by the customer, manufacturer, Divisional & Corporate Offices, etc
Provide ongoing product education and expertise to the both the consumer and store level personnel regarding specialty foods items/brands we represent
Coordinate and present educational seminars to the store level personnel following as approved by the Account Manager to support new item introductions, trends, holiday events, ethnic cuisine, etc
Seek continued product knowledge to become a specialty product “expert’
Identify and communicate new customer opportunities including KeHE Direct within the sales territory that are not current customers, research needs, develop a strategy, design and present a proposal to store management and follow up as needed
Monitor and communicate competitive activities and opportunities within assigned sales territory.
Requirements:
High School diploma required
Bachelor's Degree preferred
5 + years of strong sales performance in the grocery industry
2+ years’ experience with specialty food
Demonstrated ability and passion to sell in an incentive based environment
A true love for sales and a professional mind-set related to new business development
Ability and willingness to work flexible hours, including some weekend
Required overnight travel up to 50% of the time
Demonstrated ability to communicate effectively with people at all organizational levels
Proficiency in Microsoft Suite of Products (Excel, Word, Outlook, PowerPoint)
Ability to respond to and effectively handle customer complaints in a timely manner
Demonstrated ability to think through and solve issues creatively
Possess a sense of urgency and attention to accuracy and detail
Talent communicating effectively both orally and in writing with people at all organizational levels
Ability to effectively manage a wide variety of tasks simultaneously and often with time conflicting pressures
Demonstrated ability to recognize and pursue business opportunities without being directed to, acting quickly and decisively when appropriate
Ability to approach the business with an entrepreneurial mindset
Demonstrated willingness to take responsibility for personal actions, decisions and results.
What we offer:
Benefits on Day 1
Health/Rx
Dental
Vision
Flexible and health spending accounts (FSA/HSA)
Supplemental life insurance
401(k)
Paid time off
Paid sick time
Short term & long term disability coverage (STD/LTD)