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We are seeking a dynamic and detail-oriented Account Specialist I to support digital communications and public affairs initiatives for energy infrastructure projects. This role sits within a fast-paced, collaborative environment and focuses on social media engagement, community management, digital content production, and audience insights. The ideal candidate is highly organized, data-driven, and passionate about digital trends, with the ability to craft messaging that engages online audiences and supports strategic communications efforts.
Job Responsibility:
Support digital campaigns for energy infrastructure initiatives through social media publishing, community engagement, and content production
Monitor social media channels and digital platforms to track audience sentiment, feedback, and emerging trends
Respond to comments and inquiries across platforms, addressing questions, identifying trends, and mitigating misinformation
Utilize social listening tools to gather insights and provide data-driven recommendations to internal stakeholders
Assist in the creation and publishing of digital content, including social posts, email communications, and website copy
Manage workflows and timelines using project management tools to ensure timely delivery of digital initiatives
Collaborate cross-functionally with internal teams to support communications strategies and campaign execution
Track and categorize digital engagement metrics and prepare reporting insights for leadership
Operate effectively in a fast-paced, evolving digital environment and support additional projects as needed
Requirements:
3+ years of experience in digital communications, social media, marketing, public affairs, or related field
Bachelor’s degree required
Strong understanding of social media platforms, digital trends, and online community engagement
Experience with social media monitoring/listening tools and analytics
Excellent written and verbal communication skills with strong attention to detail
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Proven ability to work both independently and collaboratively across teams
Nice to have:
Experience supporting digital campaigns for corporate, government, or infrastructure-related initiatives
Familiarity with project management tools and digital content workflows
Background in public affairs, communications strategy, or stakeholder engagement
Experience identifying and responding to misinformation in online environments