Account Services Representative Job at Robert Half (Little Rock)

Account Services Representative

We are looking for an Account Services Representative to be responsible for proc...

Location

United States , Austin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior order processing experience
2+ years of customer service, account services, or account management experience
Demonstrated accuracy in data entry and report generation
Strong problem-solving, communication, and organizational skills
Proven customer service skills, including customer needs assessment, meeting service quality standards, and evaluating customer satisfaction
Demonstrated phone skills with the ability to remain professional and composed in stressful situations
Proficiency with Microsoft Excel and Outlook
High School Diploma or equivalent
Valid driver’s license with a good driving record
Ability to work independently (self-directed), meet goals, and manage priorities effectively

Job Responsibility

Process multiple daily order entry and billing transactions with a high level of accuracy and attention to detail
Resolve issues related to orders, billing discrepancies, accounts receivable, and returns in a timely and professional manner
Maintain and update customer accounts, ensuring data accuracy and proper documentation
Communicate directly with the sales force, internal departments, and clients to pursue and resolve order- and account-related issues
Provide high-quality customer service while meeting quality standards and customer satisfaction expectations
Demonstrate strong follow-up skills to ensure issues are fully resolved
Maintain composure and professionalism during high-volume or stressful situations
Support business needs by working beyond standard hours when required

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Account Services Representative

We are seeking a dedicated, goal-oriented, and self-directed Account Services Re...

Location

United States , Little Rock

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required
Associate's Degree or equivalent work experience preferred
Minimum 2+ years in customer or account management roles
Proven order processing experience
Familiarity with ERP systems (Oracle preferred)
Proficiency in Microsoft Office Suite (Excel and Outlook required)
Valid driver's license and good driving record
Strong problem-solving, organizational, and follow-up skills
Excellent communication and phone skills
ability to remain composed under pressure

Job Responsibility

Process multiple daily order entry and billing transactions with a high level of accuracy
Maintain and update customer accounts in compliance with company standards
Communicate directly with sales teams, internal departments, and clients to resolve issues related to orders, billing, accounts receivable, and returns
Investigate and resolve discrepancies promptly and professionally
Generate accurate reports and ensure data integrity
Provide exceptional customer service and meet quality standards for customer satisfaction
Collaborate effectively in a team environment and support business needs beyond standard hours when required

What we offer

Competitive compensation
Hybrid work flexibility
Opportunities for detail oriented growth
Supportive team environment
Medical coverage
Vision coverage
Dental coverage
Life insurance
Disability insurance
401(k) plan

Fulltime

Independent Account Services Representative

Provide account management for our customers and take their inbound phone calls ...

Location

United States , Hanover

Salary:

20.00 - 24.00 USD / Hour

Clarks

Expiration Date

Until further notice

Requirements

Customer Service Experience
Retail Experience
Obtain strong relationship and communication skills –written and oral
Ability to prioritize workload- organizational skills
Ability to utilize multiple applications
Ambition to work in a team environment
High school Diploma
Bachelor’s Degree Preferred
Account Management or Service Preferred
Strong process skills and understanding of how to incorporate enabling technology

Job Responsibility

Provide account management for our customers and take their inbound phone calls and emails
Partner with multiple parts of the organization internally and externally to ensure the best experience doing business with us while providing exemplary customer service
Manage the order pool on a daily basis to maximize shipments and ensure quick turn-around time for our customers
Responsible for communicating with customers and Territory Managers regarding purchase order changes, pricing variances, shipping status, availability, and being proactive to any potential challenges
Manage and maintain customers’ expectations utilizing reports and identifying and communicating supply, demand, and any other challenges
Partner with the Demand Fulfillment team to maximize shipment potential and ensure the timely delivery of the product
Maintain business standards, including, but not limited to, phone statistics, order entry, or turnaround time for communications
Collaborate with the Sales Team daily to ensure customer requirements are being met and to address any opportunities to improve business
Partner with Customer Operations and the warehouse consistently to maintain services to an account
Receive inbound calls & emails from customers and Territory Managers and partner with the Consumer team to alleviate any overflow of calls

What we offer

Life, Accidental Death, Dismemberment and Disability Insurance
401K with employer match
Real Estate Assistance Program
Employee Assistance Programme
Discount on Clarks products
Exclusive employee discounts on a wide range of products and brands
Flexible & Hybrid working
Generous holiday allowance (often including your birthday!)
Dental coverage

Fulltime

Independent Account Services Representative

Provide account management for our customers and take their inbound phone calls ...

Location

United States , Hanover

Salary:

20.00 - 24.00 USD / Hour

Clarks

Expiration Date

Until further notice

Requirements

Customer Service Experience
Retail Experience
Obtain strong relationship and communication skills –written and oral
Ability to prioritize workload- organizational skills
Ability to utilize multiple applications
Ambition to work in a team environment
High school Diploma
Bachelor’s Degree Preferred
Account Management or Service Preferred
Strong process skills and understanding of how to incorporate enabling technology

Job Responsibility

Provide account management for our customers and take their inbound phone calls and emails
Partner with multiple parts of the organization internally and externally to ensure the best experience doing business with us while providing exemplary customer service
Manage the order pool on a daily basis to maximize shipments and ensure quick turn-around time for our customers
Responsible for communicating with customers and Territory Managers regarding purchase order changes, pricing variances, shipping status, availability, and being proactive to any potential challenges
Manage and maintain customers’ expectations utilizing reports and identifying and communicating supply, demand, and any other challenges
Partner with the Demand Fulfillment team to maximize shipment potential and ensure the timely delivery of the product
Maintain business standards, including, but not limited to, phone statistics, order entry, or turnaround time for communications
Collaborate with the Sales Team daily to ensure customer requirements are being met and to address any opportunities to improve business
Partner with Customer Operations and the warehouse consistently to maintain services to an account
Fill rates, shipping information, labeling, and shipping methods are imperative to maximize quick turnaround time for a customer

What we offer

Life, Accidental Death, Dismemberment and Disability Insurance
401K with employer match
Real Estate Assistance Program
Employee Assistance Programme
Discount on Clarks products
Exclusive employee discounts on a wide range of products and brands
Flexible & Hybrid working
Generous holiday allowance (often including your birthday!)
Dental coverage

Fulltime

Customer Financial Services Representative 1 - Account Set Up

The Customer Financial Services Representative position will be responsible for ...

Location

United States , Nelsonville

Salary:

Not provided

Lehigh Outfitters, LLC

Expiration Date

Until further notice

Requirements

Requires knowledge of accounting principles, credit and collection policies and procedures, and credit risk
Strong problem solving, interpersonal, and financial analysis skills
Goal oriented, motivated self-starter, with excellent organizational skills and the ability to handle multiple tasks
Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers required
Strong PC skills and Excel, and experience with other Microsoft Office products: Word, PowerPoint, Outlook, etc.
Associate Degree in Finance, Accounting, or related field
Directly related experience in finance or accounting and in progressively responsible positions desirable
In lieu of degree, 3-5 years of related experience that yields equivalent level of knowledge, skills, and experience

Job Responsibility

Manage assigned accounts and reduce accounts receivable balances by working with customers and the sales team
Recording customer payments, ensure payments are processed timely and within department standards and auditing guidelines
Sales tax certificate setup, validation and maintenance for new or existing customers
Product Data Setup Functions
Manage the sales tax certificates email box
Create and update product data templates in ecommerce system
Ensure accuracy and completeness of core product attributes such as SKUs, descriptions, dimensions, weights, country of origin, pricing and images
Support product data setup activities under guidance from internal and external teams
Ensure required product attributes and documentation are completed in a timely manner
Assist with change requests and version updates related to customer product data needs

Fulltime

New

Utility Services Representative Supervisor - Customer Services Bureau - SFPUC (1480)

Under general direction, is responsible for supervising the activities of subord...

Location

United States , San Francisco

Salary:

93002.00 - 113100.00 USD / Year

City and County of San Francisco

Expiration Date

Until further notice

Requirements

Two (2) years of journey level clerical experience in a customer service, billing or collection department of a utility, bank, department store, insurance company, or credit agency
One (1) year (30 semester/45 quarter units) of major coursework in accounting, finance, computer science, banking, or business administration from an accredited college or university may substitute for one (1) year of qualifying experience

Job Responsibility

Plans, assigns, supervises and is responsible for the work of subordinate personnel to assume conformance with existing policies, procedures
rules and regulations, rates and their proper interpretation as they apply to consumers' accounts
evaluates the work performance of employees and/or reviews the evaluations made by subordinate supervisory personnel to ensure that performance standards are maintained
participates in the interviewing and selection of new employees and recommends to superiors the best qualified candidate(s)
Oversees and is responsible for the preparation and maintenance of a wide, variety of records and reports including important statistical reports and records on Bureau's and Divisions' activities and operations
collects, compiles and analyzes data required for a variety of billing needs and reports
Performs difficult clerical procedures and practices involving the exercise of individual judgment and knowledge of applicable laws, rules and regulations, rates and departmental procedures
Answers inquiries from the general public
answers departmental inquiries relating to the department's activities
assists in resolving a wide variety of complaints

Fulltime

Health representative senior health representative account executive hematology rare disease

A career with us is about discovering breakthroughs that change patients’ lives....

Location

Hong Kong , Quarry Bay

Salary:

Not provided

Pfizer

Expiration Date

Until further notice

Requirements

Bachelor's Degree preferable in science
Sales experience in pharmaceutical industry is preferred
Strong presentation and communications skills in Cantonese, Mandarin and English

Job Responsibility

Promote key products and services to current and potential clients in Private/ Public Sectors
Achieve sales target and profitability targets of product line
Establish and maintain excellent professional relationships with the key opinion leaders, medical and pharmaceutical professionals
Organizing conferences and meetings for doctors and other para-medical staff
Ensure timely and effective implementation of sales and marketing strategies
Maintain effective communication and good working relations with the Sales Manager, colleagues of other sales teams and other related departments to ensure smooth operations and synergies
Planning of work schedules and weekly timetables
Regularly attend company meetings, and deliver presentations on assigned sales territory during Product Information Meetings

Fulltime

New

Member Services Representative

We are looking for a Member Services Representative to support members from our ...

Location

United States , La Vergne

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service, member support, call center operations, or a similar client-facing role
High school diploma required
additional education or equivalent practical experience is preferred
Strong written and verbal communication skills with the ability to explain information clearly and professionally
Demonstrated ability to manage data entry accurately while working across customer service software and multiple systems
Experience resolving customer issues independently using sound judgment, empathy, and effective problem-solving skills
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
Familiarity with service platforms such as ServiceNow, HubSpot, or comparable ticketing and customer relationship tools is preferred

Job Responsibility

Respond to member questions through appropriate service channels and provide clear, accurate information about products, services, and account-related matters
Investigate and resolve concerns tied to online orders, including shipment updates, delivery issues, and related follow-up communication
Handle complaints with professionalism, determine the root cause of issues, and drive timely resolutions that support member satisfaction
Partner with internal departments to coordinate solutions and ensure members receive a consistent and seamless service experience
Support the onboarding and day-to-day guidance of new team members by sharing processes, service expectations, and best practices
Communicate with external vendors as needed to gather information, resolve service questions, and support order-related problem solving
Maintain detailed and accurate records in customer service platforms and other business systems to document interactions and outcomes
Contribute to team performance by meeting service-level expectations for response times, resolution quality, and completion of assigned tasks

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan
Free online training
Access to top jobs
Competitive compensation

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Account Services Representative

Job Description

Job Responsibility

Requirements

What we offer

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